Program Operations Lead, Mobile Translational Research Unit

UW Medicine; Seattle (WA); Hybrid; USD 61,000 - 92,000; Full time

Job summary

University of Washington’s Clinical Trials Office seeks a Program Operations Specialist to lead the operational administration of the mTRU program, ensuring optimal use of clinical resources and staff. You will collaborate with investigators, study teams, and leadership to align operations with research demand.

The role emphasizes capacity planning, performance reporting, and continuous workflow improvement to enhance customer service and program sustainability at UW Medicine in Seattle.

Qualifications

• Bachelor's degree in a related field or equivalent
• Experience in healthcare operations or clinical research operations
• Strong analytical and problem-solving skills, able to translate data into recommendations

Responsibilities

• Lead operational administration of mTRU program service delivery and resource utilization.
• Develop and maintain capacity management tools and processes to match staffing with demand.
• Produce and distribute operational reports, dashboards, and performance metrics.
• Engage with investigators and stakeholders to align service requirements and ensure customer satisfaction.

Skills

Program administration

Workflow analysis

Operational reporting

Process improvement

Data-driven recommendations

Stakeholder management

Excel

Education

Bachelor's degree in Healthcare Administration / Business Administration / Public Administration / Clinical Research / Life Sciences

Tools

Microsoft Excel

Job description

University of Washington’s Clinical Trials Office seeks a Program Operations Specialist to lead the operational administration of the mTRU program, ensuring optimal use of clinical resources and staff. You will collaborate with investigators, study teams, and leadership to align operations with research demand.

The role emphasizes capacity planning, performance reporting, and continuous workflow improvement to enhance customer service and program sustainability at UW Medicine in Seattle.