Program Operations Lead – Healthcare Education

Northampton Community College; Bethlehem (Northampton County); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive benefits package

NCC tuition waiver

Paid time off and holidays

Job summary

Northampton Community College is seeking a Program Operations Coordinator to support the daily operations of the Center for Healthcare Education (CHE). This role reports to the Director and ensures high standards of customer service, operational efficiency, and fiscal accountability across non-credit healthcare education programs.

Key duties include leading Lifelearn scheduling and reporting, payroll coordination with HR, budgeting, and data reporting.

Qualifications

• Bachelor’s degree in Business, Computer Science, Healthcare Administration, or a related field strongly recommended
• Minimum of 5 years of experience in program coordination, operations, or database management
• Experience with process improvement and organizational systems

Responsibilities

• Lead Lifelearn system management: scheduling, registration, reporting, troubleshooting
• Oversee department payroll processes with HR coordination
• Support operations planning, logistics, and program implementation
• Provide leadership to support staff; act as Director’s contact in his absence
• Oversee training logistics for healthcare education programs
• Manage programs tied to grants and workforce initiatives
• Develop and monitor program budgets and financial reporting
• Maintain databases and generate reports on performance and outcomes
• Support marketing efforts and outreach materials
• Ensure high customer service for students, staff, partners

Skills

Organizational skills

Communication skills

Problem solving

Adaptability

Education

Bachelor’s degree

Tools

Lifelearn

Payroll systems

Job description

Northampton Community College is seeking a Program Operations Coordinator to support the daily operations of the Center for Healthcare Education (CHE). This role reports to the Director and ensures high standards of customer service, operational efficiency, and fiscal accountability across non-credit healthcare education programs.

Key duties include leading Lifelearn scheduling and reporting, payroll coordination with HR, budgeting, and data reporting.