Program Operations Lead (Administrative & Scheduling)

SD Solutions, LLC; McLean (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

SD Solutions, LLC is seeking a Lead Program Support Specialist/Program Manager to provide hands-on program, administrative, operational, project, and event support to FHWA's Turner-Fairbank Highway Research Center in McLean, Virginia.

You will serve as the working lead for the program support function, coordinating personnel, schedules, quality, reporting, and communications with FHWA. This role requires onsite work in McLean, VA and the ability to satisfy security requirements.

Qualifications

• High School Diploma or GED required.
• Minimum four years of office administration experience.
• Ability to manage multiple assignments and changing priorities.
• Accurate typing speed of 35+ WPM.
• Strong written and verbal communication skills.
• Proficient grammar, spelling, and proofreading.
• Experience communicating with personnel at all levels.
• Able to work onsite in McLean, VA and meet security requirements.
• Familiarity with Government Style Manual.

Responsibilities

• Lead program support and manage day-to-day contract execution.
• Coordinate staff schedules, priorities, workloads, leave, and coverage.
• Maintain communication with COR on staffing and performance.
• Monitor work quality and ensure timely completion with minimal oversight.
• Mentor staff and ensure cross-training and continuity.
• Prepare monthly progress and financial reports.
• Manage calendar, meetings, and briefing materials for senior staff.
• Coordinate information gathering from management systems and databases.
• Prepare agendas, minutes, and follow-up documentation for meetings.
• Oversee travel arrangements, procurement, and inventory tracking.
• Support TRB/FHWA annual meeting planning and execution.
• Ensure proper records management and file disposition.

Skills

Time management

Multitasking

Communication

Attention to detail

Independent worker

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

SharePoint

Google Workspace

Adobe Acrobat

Job description

SD Solutions, LLC is seeking a Lead Program Support Specialist/Program Manager to provide hands-on program, administrative, operational, project, and event support to FHWA's Turner-Fairbank Highway Research Center in McLean, Virginia.

You will serve as the working lead for the program support function, coordinating personnel, schedules, quality, reporting, and communications with FHWA. This role requires onsite work in McLean, VA and the ability to satisfy security requirements.