Program Operations Coordinator — Scheduling & Orders

Benchmark; Mesa (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Benchmark in Mesa, AZ seeks a capable administrator to support Engineering Change Orders, Sales Order management and Accounts Receivable. You will provide daily reports to the Master Scheduler using the ERP system and help ensure sales orders are accurate to drive proper MRP.

The role emphasizes adherence to company policies, effective communication and collaboration with the Benchmark team. The position is full-time, with standard daytime hours, and offers an opportunity to contribute to a

Qualifications

• High School Diploma or GED.
• 2+ years of experience with Microsoft Office supporting mid-senior management levels.
• 2+ years of related experience with larger, more complex customers.

Responsibilities

• Analyze customer purchase orders for compliance to customer’s contract terms and conditions
• Verify pricing and process customer POs and Sales Orders in accurate and timely manner
• Proactively identify potential discrepancies prior to data entry and engage Program Managers in resolving discrepancies
• Maintain documentation and database to support pricing quoted to customers
• Assist Program Managers with program accounts receivable past-due balances, providing data necessary for resolution
• Provide daily reports to Master Scheduler using Baan to support production scheduling
• Maintain a positive, professional relationship with Benchmark team members
• All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction.
• Work with larger customers and more complex accounts
• Analyze more complex programs, make recommendations for resolutions and initiate corrective actions
• Anticipate potential issues/problems with program(s), alert management and affect a satisfactory resolution

Job description

Benchmark in Mesa, AZ seeks a capable administrator to support Engineering Change Orders, Sales Order management and Accounts Receivable. You will provide daily reports to the Master Scheduler using the ERP system and help ensure sales orders are accurate to drive proper MRP.

The role emphasizes adherence to company policies, effective communication and collaboration with the Benchmark team. The position is full-time, with standard daytime hours, and offers an opportunity to contribute to a