Program Operations Coordinator – Education Programs

Harvard University; Cambridge (MA); Hybrid; USD 57.000 - 69.000; Vollzeit

Benefits dieser Stelle

Generous paid time off

Day-one health coverage

Retirement plans

Wellbeing resources

Tuition assistance

Commuter benefits

Campus perks

Zusammenfassung

Harvard University’s Harvard Graduate School of Education seeks a Program Coordinator to manage administrative coordination for a yearly portfolio of professional education programs in both face-to-face and online formats. The role supports program managers and acts as an ambassador for PPE’s work.

You will partner with multiple teams to ensure excellent customer service, oversee logistics, schedules, and materials, and contribute to budgets and contracts as needed.

Qualifikationen

• College background or 2+ years working in a professional environment; program management or event management experience preferred.
• Customer-service orientation and experience.
• Must be able to work overtime hours during peak periods (May–mid Aug).
• Ability to lift/move materials up to 20 lbs.
• Cover letter required with resume.
• Strong written communication skills.
• Strong interpersonal, leadership and teamwork skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Willingness to contribute to organizational learning and support PPE activities.
• Familiarity with Harvard or the education sector preferred.
• Comfort with public speaking to groups of participants.
• Ability to work in an open office environment.

Aufgaben

• Plans and executes program activities using a production checklist and timeline.
• Assists with participant inquiries by phone and email.
• Communicates with Directors, Managers, and faculty across the program.
• Develops program schedules, material production, mailings, and participant communications.
• Coordinates program logistics with operations, IT, catering, and partners.
• Collaborates with colleagues on program projects and duties.
• Supervises student interns and guides their work.
• Contributes to budgets and processes invoices and PCARD transactions.

Kenntnisse

Customer service

Communication

Teamwork

Deadline management

Overtime readiness

Ausbildung

College background or 2+ years professional experience

Jobbeschreibung

Harvard University’s Harvard Graduate School of Education seeks a Program Coordinator to manage administrative coordination for a yearly portfolio of professional education programs in both face-to-face and online formats. The role supports program managers and acts as an ambassador for PPE’s work.

You will partner with multiple teams to ensure excellent customer service, oversee logistics, schedules, and materials, and contribute to budgets and contracts as needed.