Program Operations & Analytics Coordinator

University of Connecticut; Hartford (CT); On-site; USD 54,000 - 64,000; Full time

Job summary

University of Connecticut seeks a full-time Program Operations Assistant (Educational Program Assistant 2) to provide operational and programmatic support for the Connecticut Center for Entrepreneurship and Innovation (CCEI). The role reports to the Business Operations Manager and will work across Hartford and Storrs campuses.

This is a 12-month, end-dated position with renewal possible. A bachelor’s degree and 2–3 years of administrative experience are required, along with proficiency in MS

Qualifications

• Bachelor's degree required in business, entrepreneurship, or a related field.
• Two to three years of administrative experience in higher education, business, or an entrepreneurial setting.
• Experience with data collection, CRM/database management, and reporting processes.
• Proficiency with Microsoft Office 365 products and ability to learn new software.

Responsibilities

• Serving as a resource to individuals and groups on program activities, financial policies, and participant engagement across CCEI initiatives.
• Processing program-related administrative, academic, financial, payroll, travel, and documentation tasks.
• Coordinating CCEI’s CRM database, including data collection, input, maintenance, and analysis; designing and running reports for executives.
• Supporting annual program surveys, impact reporting, and grant/donor reporting by collecting and organizing metrics.
• Tracking participation and attendance for CCEI events and initiatives.
• Coordinating administrative functions for UConn’s NSF I-Corps Program, including documentation, scheduling, and event support; liaising with Princeton.
• Designing and assisting with program application systems and data workflows.
• Tracking and processing participant awards and reimbursements, providing data to budget and finance teams.
• Providing training and operational support to participants, faculty, staff, and partners.
• Performing related duties as required.

Skills

CRM management

Microsoft Office 365

Communication skills

Team collaboration

Education

Bachelor’s degree in business, entrepreneurship or related field

Tools

Kuali

Concur

HuskyBuy

Airtable

Job description

University of Connecticut seeks a full-time Program Operations Assistant (Educational Program Assistant 2) to provide operational and programmatic support for the Connecticut Center for Entrepreneurship and Innovation (CCEI). The role reports to the Business Operations Manager and will work across Hartford and Storrs campuses.

This is a 12-month, end-dated position with renewal possible. A bachelor’s degree and 2–3 years of administrative experience are required, along with proficiency in MS