Program Monitor

The Salvation Army USA Central Territory; Kansas City (KS); On-site; USD 32,000 - 46,000; Full time

Job summary

The Salvation Army USA Central Territory is seeking staff to assist with basic care, health and safety of clients in a residential program. Responsibilities include monitoring vitals, medication use, intake/discharge, and documentation within program guidelines. The role also covers intake coordination, confidentiality, meals, and client transport as needed.

Qualifications include a high school diploma (add. college credits in addiction preferred) and ability to multitask under pressure.

Qualifications

• Support Salvation Army mission and procedures.
• Ability to multitask and work under pressure in crisis situations.
• Maintain confidentiality of client information per HIPAA.
• Proficient computer use and ability to learn related software.
• Strong communication with diverse populations.

Responsibilities

• Monitor vital signs and overall medical/mental status.
• Oversee medication use per program guidelines.
• Handle intake/admission screening, placement and discharge.
• Document client activities and follow discharge guidelines.
• Coordinate interoffice communications and route referrals while maintaining confidentiality.
• Ensure adequate forms and materials for client files and admin tasks.
• Assist with urine analysis and breathalyzer tests as requested.
• Provide basic client needs such as linens and hygiene supplies.
• Assist with serving meals and meal setup/cleanup.
• Support counselor directors in client interventions.
• Monitor security system and conduct rounds as required.
• Respond to inappropriate activity per program procedures.
• Maintain a clean and safe residential environment.
• Be punctual; location may shift as needed.
• Perform related duties as required.

Skills

Multitask under pressure

Confidentiality

Computer skills

HIPAA awareness

Effective communication

Education

High School Diploma or equivalent

Job description

Job Objective: Assist with the provision of basic care, health and safety of clients in a residential program.

Essential Functions:

• Monitor client vital signs and overall medical condition, including mental and physical stability as evidenced by client behavior
• Monitor client's appropriate use of medication, following program guidelines for same
• Responsible for intake/admission screening, placement, and discharge of clients
• Follow program discharge guidelines. Monitor client activities and document same according to program guidelines
• Assist with the coordination of interoffice communications as requested by answering incoming telephone calls, inquiries and client referrals, directing the caller to the appropriate person for resolution, assuring client confidentiality is appropriately maintained
• Ensure that there are a sufficient number of blank forms/materials on hand for the on-going maintenance of client files and related administrative responsibilities
• Assist with urine analysis and breathalyzer tests of clients as requested
• Assist with providing for client's basic needs according to program guidelines (e.g. issuing linens, towels, personal hygiene products, etc.)
• Assist with the serving of food, setting up for and clearing up after mealtimes as assigned
• Assist with the implementation of counselor directors for clients
• Monitor the security system and conduct security rounds according to program guidelines
• Respond to and/or communicate inappropriate activity in accordance with program procedures
• Assist in maintaining a clean and safe environment
• Be consistently at work on time as scheduled - program location may be reassigned according to needs
• Perform related duties as requested or required.

Minimum Qualifications:

Education: High school diploma or equivalent; some college credits, particularly in addiction courses, preferred; relevant work experience may be considered in lieu of education.

Experience: Minimum one year of previous continuous work experience preferred

Certifications/Licenses: Must obtain certification in FPR and First Aid within the first 90 days of employment and maintain certification as required; must obtain TB test before the first day of working in the program

Skills/Abilities:

• Support of Salvation Army Mission Statement, policies and procedures
• Ability to multitask and work effectively under pressure in crisis situations
• Ability to have positive affect through communications with a diverse population
• Ability to perform job duties effectively
• Competent in use of computer and possess the ability to learn related software as required
• Audio and visual acuity needed for the supervision of clients and security system
• Ability to maintain confidentiality of client information, including HIPPA requirements
• Exemplify professional attitude and conduct
• Familiarity with the Twelve Step Programs helpful
• Some knowledge of drug and alcohol treatment is a plus
• Assist with client transportation as needed

Supervisor Responsibility: None

Physical Requirements: Include speaking, hearing and vision ability; walking, sitting and standing for extended periods of time; manual dexterity; lifting, pulling and pushing of materials up to 50 pounds. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Travel: None

Driving: Must possess a valid driver's license from the state of residence; must be approved through the Salvation Army Fleet Safety Program to drive either a Salvation Army or personnel vehicle for Salvation Army business

Working Conditions: Work is performed in a residential care setting; some week end, evening, overnight, and holidays work required; may be required to come in early or stay over during inclement winter weather; employee should come prepared to stay, if necessary; meal will be provided if required to stay

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army Mission:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back to work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.