Program Mgr - USDA, Forest Svc Correspondence & Proj Mgt Support (VA, Springfield)

Interactive Government Holdings, Inc.; Springfield (VA); On-site; USD 110,000 - 170,000; Full time

Job summary

Interactive Government Holdings, Inc. in Springfield, Virginia, is seeking a Program Manager to lead a team providing non-personal advisory and assistance services for USDA Forest Service correspondence management and administrative workflow improvements.

The role requires expertise in federal records management, FOIA, FACA, and Section 508, with responsibilities covering project roadmaps, budgeting and security compliance. This position is based on-site at IGH HQ.

Qualifications

• Minimum 10 years of experience providing business services to Federal organizations.
• Subject matter expert in Federal Records Management, FOIA, FACA, Section 508 and federal technical writing requirements.
• Demonstrated experience in staffing, planning and personnel management.
• Ability to manage profitability and promote process improvement systems.
• Strong strategic planning, analytical and performance management skills.
• Valid T1 background check required.

Responsibilities

• Provide comprehensive project support, content management, Section 508 remediation and strategic advisory services to the USDA Forest Service.
• Manage digital workspaces, optimize business tools, and facilitate executive-level decision-making.
• Maintain and optimize the flow of priority correspondence through legacy and new systems.
• Document business process workflows for controlled correspondence, FOIA, FACA, and records management.
• Develop and implement project roadmaps, plans and schedules for process improvement initiatives.
• Identify and mitigate project risks and recommend cultural changes to support implementations.
• Track milestones, prepare briefing materials, document meeting minutes and action items.
• Coordinate recruitment, training and performance management of team members.
• Prepare and manage program budgets, forecast requirements and report variances.
• Maintain compliance with security, background check, and travel requirements.
• Collaborate with IGH staff and stakeholders to review program status and develop marketing and outreach plans.

Skills

Project management

Staffing

Analytical skills

Performance management

Strategic planning

Section 508 remediation

Job description

Program Manager – USDA Forest Service Correspondence & Project Management Support

Position Title: Program Manager – USDA, Forest Service Correspondence & Project Management Support

Location

IGH HQ – Springfield, Virginia

About the Organization

Established in 2006, Interactive Government Holdings, Inc. (IGH) is a professional services and technology provider to the Federal Government.

Job Description

The Program Manager will lead a team providing non-personal advisory and assistance services to support correspondence management and administrative workflow improvements for the USDA Forest Service. The PM will oversee the flow of priority correspondence through multiple tracking systems and provide comprehensive project, content management and strategic advisory services.

Major Responsibilities

• Provide comprehensive project support, content management, Section 508 remediation and strategic advisory services to the USDA Forest Service.
• Manage digital workspaces, optimize business tools, and facilitate executive-level decision-making.
• Maintain and optimize the flow of priority correspondence through legacy and new systems.
• Document business process workflows for controlled correspondence, FOIA, FACA, and records management.
• Develop and implement project roadmaps, plans and schedules for process improvement initiatives.
• Identify and mitigate project risks and recommend cultural changes to support implementations.
• Track milestones, prepare briefing materials, document meeting minutes and action items.
• Coordinate recruitment, training and performance management of team members.
• Prepare and manage program budgets, forecast requirements and report variances.
• Maintain compliance with security, background check, and travel requirements.
• Collaborate with IGH staff and stakeholders to review program status and develop marketing and outreach plans.

Qualifications

• Minimum 10 years of experience providing business services to Federal organizations.
• Subject matter expert in Federal Records Management, FOIA, FACA, Section 508 and federal technical writing requirements.
• Demonstrated experience in staffing, planning and personnel management.
• Ability to manage profitability and promote process improvement systems.
• Strong strategic planning, analytical and performance management skills.
• Valid T1 background check required.

EEO Statement

Interactive Government Holdings, Inc. (IGH) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Open Date

7/1/2026

Current Status

This position is currently accepting applications.

Position Type: Full-Time / Part-Time Contingent Compensation