Program Manager, Youth Services & Partnerships

Youth Advocate Programs, Inc.; East Hartford (CT); On-site; USD 63,000 - 76,000; Full time

Benefits offered by this job

Medical/Prescription

Dental

Vision

Short Term Disability

UNUM Supplemental Insurance

Employee Assistance Program (EAP)

403(b) Retirement Savings Plan

Pet Insurance

Paid time off

Holiday Pay

Weekly Pay

Direct Deposit

Job summary

Youth Advocate Programs, Inc. in Hartford, CT is seeking a Program Manager to lead the daily operations of multiple program offices serving youth and families.

The role covers Hartford, Bridgeport, and New Haven, focusing on quality service delivery, budget management, and contract compliance. The position requires strong leadership and communication, with the ability to supervise staff, manage budgets, and build partnerships with referrals and community stakeholders.

Qualifications

• Bachelor's degree required in a relevant field, preferably Human Services.
• Experience in a community-based agency with supervisory responsibilities preferred.
• Strong leadership, communication, and organizational skills.
• Ability to manage budgets and meet deadlines.
• Familiarity with trauma-informed care and youth development.

Responsibilities

• Oversee intake, assessment, and development of individualized service plans under contract.
• Monitor service delivery and ensure alignment with program goals and contracts.
• Cultivate relationships with referral sources and community partners.
• Recruit, train, and supervise direct service and administrative staff.
• Provide staff development and training sessions; promote cross-training.
• Lead staff meetings and trainings; participate in assigned meetings.
• Ensure timely submission of reports, billing, and documentation.
• Manage the local program within budget parameters.
• Identify opportunities for program growth and innovation.

Skills

Leadership

Communication

Organizational skills

Budget management

Staff supervision

Problem solving

Team meeting facilitation

Cross-functional collaboration

Education

Bachelor's degree

Tools

Microsoft Office 365

Electronic Health Record (EHR) system

Job description

Youth Advocate Programs, Inc. in Hartford, CT is seeking a Program Manager to lead the daily operations of multiple program offices serving youth and families.

The role covers Hartford, Bridgeport, and New Haven, focusing on quality service delivery, budget management, and contract compliance. The position requires strong leadership and communication, with the ability to supervise staff, manage budgets, and build partnerships with referrals and community stakeholders.