Program Manager, Workforce Development & ISDM Lead

Coalitionrcd; Los Angeles (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Dental/Vision/Medical Insurance

401k eligibility

Paid holidays

Job summary

CRCD is seeking a Program Manager to supervise service delivery staff, volunteers, and interns, helping clients set educational goals and gain occupational skills for career placement. You will coordinate services, maintain data in CalJOBS and Salesforce, and collaborate across ISDM initiatives to ensure high-quality client outcomes.

Responsibilities include developing IEPs/ISS, overseeing enrollment processes, and delivering staff training on WIOA policies, performance measures, and program

Qualifications

• 5+ years in education/workforce development management.
• AA degree required; BSW preferred.
• Experience with WIOA and workforce development programs.
• Experience serving vulnerable populations.
• Strong data entry and reporting skills.
• Must provide references and have reliable transportation.

Responsibilities

• Supervise a team of service delivery staff, volunteers, and interns.
• Develop and maintain Individual Employment Plans (IEP) and ISS with clients.
• Enter and maintain data in CalJOBS, Salesforce and other databases.
• Monitor grant performance and prepare monthly progress reports.
• Lead program coordination across ISDM implementation and service delivery.

Skills

Leadership

Data entry

Client-facing

Communication

Organization

Education

AA Degree

BSW preferred

Tools

Salesforce

CalJOBS

Excel

PowerPoint

Job description

CRCD is seeking a Program Manager to supervise service delivery staff, volunteers, and interns, helping clients set educational goals and gain occupational skills for career placement. You will coordinate services, maintain data in CalJOBS and Salesforce, and collaborate across ISDM initiatives to ensure high-quality client outcomes.

Responsibilities include developing IEPs/ISS, overseeing enrollment processes, and delivering staff training on WIOA policies, performance measures, and program