Program Manager: Tours, Access & Systems Liaison

Thecentermemphis; Memphis, Northern (TN, KY); Hybrid; USD 78,000 - 139,000; Full time

Job summary

The St. Jude Liaison Office (SJLO) seeks a Program Manager, Tours, Access & Systems to coordinate access and tour programs, executive visits, and campus impact initiatives for St. Jude and ALSAC.

You will also lead data platforms, dashboards, and project management tools like Monday.com, Teams, and internal databases to improve efficiency and visibility. Ideal candidates bring proven program leadership, stakeholder influence, and experience managing complex multi‑organization initiatives.

Qualifications

• Bachelor’s degree required.
• 4+ years in program management and delivery.
• Experience engaging with senior leaders to facilitate decision making.
• Strong planning, budgeting, and cross‑functional collaboration.

Responsibilities

• Lead planning and execution of a program with goals, governance, and reporting.
• Collaborate with cross‑functional teams to achieve outcomes.
• Manage budgets, track expenditures, and report on progress.
• Develop complex data reports for senior leadership.
• Build partnerships and drive continuous improvement across St. Jude & ALSAC.

Skills

Program management

Stakeholder engagement

Budget tracking

Risk management

Communication

Education

Bachelor’s degree

Tools

MS Project

Microsoft SharePoint

ServiceNow

Smartsheet

MS Office

Job description

The St. Jude Liaison Office (SJLO) seeks a Program Manager, Tours, Access & Systems to coordinate access and tour programs, executive visits, and campus impact initiatives for St. Jude and ALSAC.

You will also lead data platforms, dashboards, and project management tools like Monday.com, Teams, and internal databases to improve efficiency and visibility. Ideal candidates bring proven program leadership, stakeholder influence, and experience managing complex multi‑organization initiatives.