Program Manager – Technology & Marketing

KellyMitchell Group; Los Angeles (CA); Remote; USD 54,000 - 77,000; Full time

Benefits offered by this job

Medical, Dental & Vision

ESOP

401K

Job summary

KellyMitchell Group is seeking a Program Manager, MarTech & CRM to lead cross‑functional initiatives across marketing, tech, analytics, and data architecture. This remote role demands ownership of end-to-end delivery from scoping to rollout, coordinating multiple teams, agencies, and vendors without hands-on delivery.

Strong leadership, communication, and ability to influence senior leaders are essential. Experience with MarTech, data integrations, APIs, and project tools like Asana, Jira, or

Qualifications

• 4+ years of program or project management experience with cross-functional initiatives.
• Strong influencing and relationship-building skills with senior stakeholders.
• Familiarity with MarTech, data integrations, APIs, ETL, and data pipelines.
• Experience using project management tools such as Asana, Jira, Smartsheet.

Responsibilities

• Own end-to-end delivery of complex, cross-functional MarTech and CRM initiatives.
• Build and manage integrated plans, timelines, milestones, dependencies and risks.
• Translate business needs into technical requirements for platform and data teams.
• Design intake, approval and execution workflows for lifecycle campaigns.
• Coordinate with creative agencies and technology partners for alignment.
• Drive blockers and dependencies to keep initiatives on track.
• Prepare executive presentations to support launch readiness and adoption.

Skills

Program management

Stakeholder influence

Cross-functional leadership

Communication

MarTech familiarity

Data integrations & APIs

Project tracking tools

Education

Bachelor's degree or equivalent

Tools

Asana

Jira

Smartsheet

Job description

Job Summary

Our client, a leading entertainment and media provider, is seeking a Program Manager, MarTech & CRM to join their team. Fully remote and open to candidates across all U.S. time zones. In this role, you will lead complex, cross-functional initiatives spanning marketing, technology, analytics, data architecture, and lifecycle strategy, owning end-to-end delivery from scoping through rollout. This is a program leadership role focused on facilitating execution across multiple teams, agencies, and vendors, not a hands‑on delivery or marketing strategy role. Success depends on strong stakeholder influence, accountability, and communication with leaders at all levels, up to the VP and SVP level.

Core Responsibilities

• Own end-to-end delivery of complex, cross-functional MarTech and CRM initiatives involving multiple business units, from scoping through development and rollout
• Build and manage integrated plans, timelines, milestones, dependencies, and risks across multiple concurrent projects to keep initiatives on track and deliver measurable outcomes
• Translate business priorities into clear workstreams, requirements, and deliverables, and translate business needs into technical requirements for platform and data teams
• Design and operationalize intake, approval, and execution workflows to improve consistency, speed, and quality across lifecycle campaigns
• Serve as the central point of coordination across creative agencies and technology deployment partners, ensuring alignment on scope, timelines, and deliverables
• Drive accountability, resolve conflicts and blockers, and build alignment among stakeholders at all levels, including AVP, VP, and SVP leaders
• Prepare executive‑level presentations and communications that distill complex information and facilitate decisions, while supporting launch readiness and adoption of new capabilities across business units

Required Skills/Experience (Must-Haves)

• 4+ years of program or project management experience, with proven ownership of complex, cross‑functional initiatives involving multiple business units and stakeholders, ideally within a large enterprise
• Strong influencing, relationship‑building, and leadership skills, with the ability to manage stakeholders at all levels without being overly aggressive
• Familiarity with marketing technology (MarTech), technical teams, data integrations, APIs, ETL processes, data pipelines, and system dependencies, with comfort asking technical questions (deep technical expertise is not required)
• Experience with project management tools such as Asana, Jira, Smartsheet, or similar
• Experience managing risks, resolving blockers, facilitating decisions, and communicating status and tradeoffs to senior leaders
• Experience establishing governance, intake, approval, and quality control processes that improve speed, accuracy, and scalability
• Excellent written and verbal communication skills, with the ability to simplify complex topics for technical and non‑technical audiences

Preferred Skills/Experience (Nice-to-Haves)

• Bachelor's degree or equivalent practical experience
• Marketing or MarTech experience, with a B2C focus (streaming or entertainment industry experience is not required)
• Exposure to Salesforce Marketing Cloud, Braze, and/or CDP platforms (hands‑on platform expertise is not required)
• Exposure to AI or agentic AI initiatives
• Experience with platform implementations or integrations, complex marketing campaigns, workflow optimization, and process improvement
• Background as a Project/Program Manager, Go-to‑Market Manager, Chief of Staff, or technical professional with strong cross‑functional leadership experience
• PMP, Agile, or Scrum certification

Key Competencies & Behaviors

• Strong ownership and accountability for delivery outcomes
• Skilled at influencing and building alignment across diverse stakeholders
• Proactive approach to identifying and resolving blockers and dependencies
• Highly organized, able to manage multiple projects and competing priorities
• Clear, concise communication with senior leadership

Work Environment

Location: Remote (100%), open to all U.S. time zones
Occasional late meetings may be required, particularly for East Coast candidates collaborating with Pacific and Central teams

Compensation & Benefits

• Pay Range: The approximate pay range for this position is between $39.00 and $56.00 per hour. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell

At KellyMitchell, our culture is world class. We're movers and shakers! We don't mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women‑led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.