Program Administrator II, Internships

Tulane University Translational Science Institute; New Orleans (LA); On-site; USD 50,000 - 70,000; Full time

Job summary

Tulane University Translational Science Institute in New Orleans seeks a Program Administrator to advance the Mussafer Internship Initiative. This role involves designing and managing programs that connect students with meaningful internship experiences, overseeing technology platforms, and collaborating with campus partners.

The ideal candidate has at least 3 years of relevant experience and strong skills in relationship management, program design, and data analysis. Join Tulane to support students' internship readiness and career pathways.

Qualifications

• 3+ years of experience in an educational setting focused on internships.
• Demonstrated ability to lead complex student programs.
• Ability to foster relationships with diverse stakeholders.

Responsibilities

• Steward relationships with campus partners and employers.
• Design and coordinate student-facing programs.
• Collect and analyze participation and outcomes data.

Skills

Relationship management

Internship program design

Data analysis

Communication skills

Organizational skills

Education

Master’s degree in higher education or related area

3 years of experience in educational setting

Tools

Suitable platform

Handshake

CRM systems

Job description

The Newcomb-Tulane College Career Service’s vision is to meet and engage with each student where they are on their unique career journey. The Program Administrator plays a central role in advancing the Mussafer Internship Initiative by supporting the coordination, implementation, and scaling of internship and applied learning opportunities for undergraduate students. Working closely with the Director of the Mussafer Internship Initiative and campus partners, this position helps design and manage student-facing programs, engagement strategies, and operational processes that expand access to meaningful, mentored internship experiences. The role contributes to building structured pathways that connect classroom learning with real-world application while supporting students’ preparation, participation, and reflection throughout the internship journey.

In addition, the Program Administrator oversees the management and optimization of technology platforms that support the initiative, including the development and administration of experiential learning pathways within the Suitable system. In collaboration with academic units, Career Services teams, and other campus stakeholders, the role supports the design and implementation of digital pathways that guide student engagement and track participation in internship readiness activities. The position also contributes to event coordination, employer and alumni engagement support, and the collection and analysis of participation and outcomes data to inform continuous improvement and demonstrate the impact of the Initiative within Tulane’s broader applied learning ecosystem.

Responsibilities

• Ability to steward relationships with campus partners, employers, alumni, and other Tulane stakeholders to expand internship opportunities and improve student outcomes.
• Understanding of internship models, applied learning practices, career development theory, and student decision‑making within higher education.
• Ability to design, coordinate, and scale student‑facing programs and engagement strategies that support internship readiness and career pathways.
• Experience utilizing career platforms and engagement technologies (e.g., Suitable, Handshake, CRM systems) to manage pathways, track participation, and support program operations.
• Ability to collect, interpret, and communicate participation and outcomes data to inform program improvement and strategic storytelling.
• Ability to work effectively with academic units, Career Services teams (NTC, Freeman CMC, Architecture, SPHTM), Advancement, and external partners to advance initiative goals.
• Skill in promoting student participation through communication, programming coordination, and readiness initiatives connected to experiential learning.
• Strong organizational skills with the ability to manage multiple timelines, priorities, and events in a dynamic environment.
• Effective written and verbal communication skills and the ability to represent Tulane Career Services with diverse internal and external audiences.
• Ability to connect academic, co‑curricular, and student employment experiences to internship readiness and skill development frameworks (e.g., NACE competencies).
• Demonstrated ability to navigate change, contribute to a growing initiative, and support inclusive practices that expand access to high‑quality internship opportunities.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

At least 3 years of experience in an educational setting building programs, managing technology, and working across campus to build collaborative relationships. Additionally, supporting career programs focused on internships, career‑related events, and professional development themes or related field.

Demonstrated ability to lead complex student programs and collaborate with a broad range of stakeholders.

PREFERRED QUALIFICATIONS:

• Master’s degree in higher education or a related area
• Demonstrated experience in fostering relationships within a diverse faculty, staff, and student environment or commitment to do so as a staff member at Tulane University
• Strategic planning and implementation; goal‑setting skills
• Demonstration of leadership and alliance building skills to propel the program into the future.

About Us

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.

Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504‑865‑4748 or by email at [e-mail] .