Program Manager, SSD Expansions & Real Estate

Amazon; Nashville (TN); On-site; USD 67,000 - 117,000; Full time

Benefits offered by this job

Health insurance

RSUs (Restricted Stock Units)

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Nashville is seeking a Program Manager for the Sub Same Day Expansions team to own end-to-end real estate expansion projects. You will develop cross-functional processes, organize site selections, and work with Transactions, Legal, Capacity Planning, and Operations to launch new fulfillment locations.

You will define program strategy, set measurable objectives, and drive data-informed improvements.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.

Responsibilities

• Manage full lifecycle of the real estate expansion process from business requirement to lease signing through cross-functional partnerships across Transactions, Legal, Capacity Planning, Operations, Pre-Construction, among others.
• Develop the overall program strategy, tactically driving teams in and outside of your organization to deliver new fulfillment locations.
• Define the program (mission, vision, tenets), set objectives, analyze data and drive quantifiable improvements.
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.
• Partner with cross-functional teams to source, allocate, and coordinate resources.
• Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order.
• Oversee gaps between teams, processes and systems, helping teams reduce inefficiencies.
• Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks.
• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives.
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects.
• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.

Skills

Program management

Data-driven decisions

Excel

SQL

Cross-functional collaboration

Tools

Excel

SQL

Job description

Amazon.com Services LLC in Nashville is seeking a Program Manager for the Sub Same Day Expansions team to own end-to-end real estate expansion projects. You will develop cross-functional processes, organize site selections, and work with Transactions, Legal, Capacity Planning, and Operations to launch new fulfillment locations.

You will define program strategy, set measurable objectives, and drive data-informed improvements.