Program Manager, Social Services Programs

Humanity Plus Homes; Wallingford (CT); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

Professional & Personal Development

Tuition Reimbursement

Paid Time Off

Job summary

Mosaic is seeking a Program Manager to oversee the development and operations of group homes and day services, ensuring regulatory compliance and quality outcomes.

You will supervise staff, coordinate meetings, and drive program improvements while maintaining thorough electronic documentation and reporting. On-call support and family communication are key parts of the role, with multiple homes under management.

Qualifications

• Bachelor's degree in Psychology, Special Education, Social Work or a related field.
• Minimum of one year experience working with people with intellectual disabilities.

Responsibilities

• Supervise staff, including hiring, coaching, evaluating, and scheduling.
• Coordinate staff meetings to relay updated information related to the organization and people served.
• Continually develop and improve programs to ensure individuals receive individualized opportunities.
• Record and review detailed documentation electronically to complete monthly reports, adjusting programs as needed.
• Represent Mosaic with community organizations and committees.
• Provide on-call assistance to staff as needed.
• Keep families and guardians updated on progress.

Skills

Staff supervision

Process improvement

Documentation

Regulatory compliance

On-call support

Education

Bachelor's degree in Psychology/Special Education/Social Work or related

Tools

Electronic records system

Job description

Mosaic is seeking a Program Manager to oversee the development and operations of group homes and day services, ensuring regulatory compliance and quality outcomes.

You will supervise staff, coordinate meetings, and drive program improvements while maintaining thorough electronic documentation and reporting. On-call support and family communication are key parts of the role, with multiple homes under management.