Direct Support Team Lead - Community Impact & Ops

Hastings Chamber; Goshen (IN); Hybrid; USD 36,000 - 60,000; Full time

Benefits offered by this job

Daily Pay

Health Insurance

Competitive Pay

Professional & Personal Development

Tuition Reimbursement

Paid Time Off

Job summary

Mosaic is hiring a Direct Support Supervisor to coordinate program operations and ensure regulatory compliance. You’ll hire, train, schedule staff, and organize activities while maintaining detailed records for those served.

The ideal candidate will lead with care, coach teams, and keep calm under pressure, guiding individuals toward a full life and community inclusion. Schedule is generally day hours, with some nights/weekends and on-call flexibility.

Qualifications

• A passion to serve others.
• Strong attention to detail and teamwork.
• Love of operations and creating seamless environments.
• Excellent time management and multitasking with honest communication.
• Ability to adapt in a growing environment.
• Associate's Degree in a related field.
• One year experience in a related field.
• CPR certification or willingness to obtain.
• Medication administration certification or willingness to obtain.

Responsibilities

• Facilitate the integration of individuals into the community by accompanying them to recreational and social activities.
• Monitor the comfort and safety of individuals by ensuring the living environments and program activities are in compliance with safety and regulatory requirements.
• Intervene when aggressive and/or inappropriate behavior occurs to implement behavior plans and strategies.
• Provide on-call support to staff during emergencies and locate staff to fill shifts when necessary.

Skills

Serve others

Detail oriented

Operations focus

Time management

Adaptability

Education

Associate's Degree in a related field

Job description

Mosaic is hiring a Direct Support Supervisor to coordinate program operations and ensure regulatory compliance. You’ll hire, train, schedule staff, and organize activities while maintaining detailed records for those served.

The ideal candidate will lead with care, coach teams, and keep calm under pressure, guiding individuals toward a full life and community inclusion. Schedule is generally day hours, with some nights/weekends and on-call flexibility.