Program Manager - Social Services Leader (Full Benefits)

Sevita; Palmdale (CA); On-site; USD 64,000 - 86,000; Full time

Benefits offered by this job

Full benefits package

401(k) with company match

Paid time off

Holiday pay

Job summary

ResCare Community Living, a part of Sevita, is seeking a Program Manager to oversee daily operations, ensure targets are met, and provide operational training to clinical staff. You will coach staff, manage caseloads, supervise performance, and collaborate with families, funding sources, and regulators to maintain high-quality services.

The role emphasizes program oversight, revenue projection, and compliance with regulatory standards, while maintaining strong relationships with stakeholders to

Qualifications

• Bachelor’s Degree in Social Work, Psychology, or related field required.
• Five or more years of relevant experience and at least one year of supervisory experience.
• CPR and First Aid certifications.
• Current driver’s license, car registration, and auto insurance if providing transportation to individuals receiving services.
• Strong communication skills with ability to build rapport with others.
• Self-motivated and detail-oriented with ability to multi-task.
• Well-organized with ability to prioritize workload and meet deadlines.

Responsibilities

• Manage program staff by providing continuous coaching, feedback, and progressive discipline when necessary.
• Assign caseloads, evaluate performance for quality assurance, conduct new employee orientation, and manage staff development and training.
• Supervise and manage assigned staff, including performance evaluations and scheduling; resolve employee relations issues as needed; make decisions related to employment.
• Supervise clinical and crisis management and establish on-call duties.
• Develop and maintain working relationships with individuals served, families, funding sources, and regulatory agencies, and monitor satisfaction with services.
• Project revenue and monitor monthly expenses in conjunction with program goals.
• Promote and market programs to funding sources, community agencies, families, and related groups; ensure timely response to requests for information, services, and documentation.
• Monitor compliance with regulatory, contractual, corporate, and legal requirements; ensure records are accurate and up-to-date; maintain knowledge of clinical standards.

Skills

Supervisory experience

Program management

Communication skills

Detail oriented

Education

Bachelor’s Degree in Social Work, Psychology, or related field

Job description

ResCare Community Living, a part of Sevita, is seeking a Program Manager to oversee daily operations, ensure targets are met, and provide operational training to clinical staff. You will coach staff, manage caseloads, supervise performance, and collaborate with families, funding sources, and regulators to maintain high-quality services.

The role emphasizes program oversight, revenue projection, and compliance with regulatory standards, while maintaining strong relationships with stakeholders to