Program Manager

Sevita; Palmdale (CA); On-site; USD 64,000 - 86,000; Full time

Benefits offered by this job

Full benefits package

401(k) with company match

Paid time off

Holiday pay

Job summary

ResCare Community Living, a part of Sevita, is seeking a Program Manager to oversee daily operations, ensure targets are met, and provide operational training to clinical staff. You will coach staff, manage caseloads, supervise performance, and collaborate with families, funding sources, and regulators to maintain high-quality services.

The role emphasizes program oversight, revenue projection, and compliance with regulatory standards, while maintaining strong relationships with stakeholders to

Qualifications

• Bachelor’s Degree in Social Work, Psychology, or related field required.
• Five or more years of relevant experience and at least one year of supervisory experience.
• CPR and First Aid certifications.
• Current driver’s license, car registration, and auto insurance if providing transportation to individuals receiving services.
• Strong communication skills with ability to build rapport with others.
• Self-motivated and detail-oriented with ability to multi-task.
• Well-organized with ability to prioritize workload and meet deadlines.

Responsibilities

• Manage program staff by providing continuous coaching, feedback, and progressive discipline when necessary.
• Assign caseloads, evaluate performance for quality assurance, conduct new employee orientation, and manage staff development and training.
• Supervise and manage assigned staff, including performance evaluations and scheduling; resolve employee relations issues as needed; make decisions related to employment.
• Supervise clinical and crisis management and establish on-call duties.
• Develop and maintain working relationships with individuals served, families, funding sources, and regulatory agencies, and monitor satisfaction with services.
• Project revenue and monitor monthly expenses in conjunction with program goals.
• Promote and market programs to funding sources, community agencies, families, and related groups; ensure timely response to requests for information, services, and documentation.
• Monitor compliance with regulatory, contractual, corporate, and legal requirements; ensure records are accurate and up-to-date; maintain knowledge of clinical standards.

Skills

Supervisory experience

Program management

Communication skills

Detail oriented

Education

Bachelor’s Degree in Social Work, Psychology, or related field

Job description

ResCare Community Living, a part of the Sevita family, provides quality services that empower individuals, enhance independence, and help people live well. Since 1974, we’ve supported individuals with intellectual and developmental disabilities to live more independently at home and in their community. With our dedicated team and experienced staff, we provide person-centered services that help people build skills, overcome challenges, and reach their full potential.

Yearly Salary: $74,984.00

Program Management - Program Manager

Are you an experienced human services professional with supervisory experience and a talent for program management? As a Program Manager, you will be responsible for the daily operation of the program, ensuring that performance targets are met and that clinical staff is provided with operational training.

• Manage program staff by providing continuous coaching, feedback, and progressive discipline when necessary
• Assign caseloads, evaluate performance for quality assurance, conduct new employee orientation, and manage staff development and training
• Supervise and manage assigned staff, including performance evaluations and scheduling; resolve employee relations issues as needed; make decisions related to employment Supervise clinical and crisis management and establish on-call duties
• Develop and maintain working relationships with all individuals served, families, funding sources, and regulatory agencies, as appropriate, and monitor their satisfaction with services
• Project revenue and monitor monthly expenses in conjunction with program goals
• Promote and market programs to funding sources, community agencies, families, and related groups; ensure a timely response to all requests for information, services, and documentation
• Monitor compliance with all regulatory, contractual, corporate, and legal requirements; ensure that all records are accurate and up-to-date Maintain knowledge of clinical standards and ensure compliance in terms of treatment interventions
• Serve as liaison with consulting staff (psychiatrist, psychologists, physicians, etc.)
• Monitor the availability and efficacy of community-based support and other supports required by the program
• Oversee appropriate interface with billing system and other operating units as necessary to meet company requirements
• Recommend policies and procedure to enhance program efficiency, using technical and analytical tools to measure performance and productivity

Qualifications

• Bachelor’s Degree in Social Work, Psychology, or related field required
• Five or more years of relevant experience and at least one year of supervisory experience
• Licensure as required by state
• CPR and First Aid certifications
• Current driver’s license, car registration, and auto insurance if providing transportation to individuals receiving services
• Strong communication skills with ability to build rapport with others
• Self-motivated and detail-oriented with ability to multi-task
• Well-organized with ability to prioritize workload and meet deadlines

Why Join Us?

• Full compensation/benefits package for full-time employees.
• 401(k) with company match
• Paid time off and holiday pay
• Complex work adding value to the organization’s mission alongside a great team of coworkers
• Enjoy job security with nationwide career development and advancement opportunities

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.