Program Manager Senior

New Mexico State University; New Mexico; Remote; USD 70,000 - 100,000; Full time

Job summary

New Mexico State University is seeking a Program Manager Senior to support the expansion of High-Fidelity Wraparound across New Mexico. You will train, coach, and monitor fidelity for facilitators, coaches, and providers, ensuring statewide capacity and quality in the NM-HFW model.

Responsibilities include in-person and virtual instruction from onboarding to certification, and fidelity evaluations according to program manuals.

Qualifications

• Associate's Degree + 9 years of relevant experience or Bachelor's + 7 years; Master's preferred.
• Experienced trainer; familiar with Motivational Interviewing and the Nurtured Heart Approach.
• Certified High Fidelity Wraparound Facilitator; NM HFW Coaching Endorsement.

Responsibilities

• Provide training, coaching, and fidelity monitoring of Facilitators in Training, Certified Wraparound Facilitators, and Coaches statewide.
• Support Wraparound program staff and provider leadership for outreach, program promotion, and referral processes.
• Conduct in-person and virtual training and coaching from onboarding through certification.
• Perform fidelity evaluations per NM-HFW Manual & Provider Implementation Guide.

Skills

Training experience

Motivational Interviewing

Nurtured Heart Approach

Education

Associate's Degree

Bachelor's degree

Master's degree

Job description

• Remote Locations, New Mexico, United States
• Staff
• Staff Full-time
• Closing at: Sep 14 2026 - 23:55 MDT

• 503829
• Remote Locations, New Mexico, United States
• Staff
• Staff Full-time
• Closing at: Sep 14 2026 - 23:55 MDT

Position Details

Department Contact: Brooke Stanley Tou, 575-646-6322, [e-mail]

Internal or External Search: External - Open to all applicants

Advertising Summary: The Center of Innovation (COI) is looking for a new High-Fidelity Wraparound Coach and Trainer to serve New Mexico Providers. The COI provides training and program implementation support throughout New Mexico to strengthen and expand the behavioral health and other child and family-serving systems in New Mexico.

Position Title: Program Manager Senior

College/Division: Cooperative Extension Service

Department: 310021-EXTENSN HOME EC PGM UNIT

Location: Remote

Offsite Location (if applicable): Within New Mexico

Target Hourly/Salary Rate: Commensurate with qualifications.

Appointment Full-time Equivalency: 1.0

FLSA Status: Exempt

Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding: Not Applicable

Standard Work Schedule: Standard (M-F, 8-5)

Job Duties and Responsibilities: Support the expansion and sustainability of High-Fidelity Wraparound throughout New Mexico. Provide training, coaching and fidelity monitoring of Facilitators in Training, Certified Wraparound Facilitators, and Coaches at behavioral health agencies statewide. Responsibilities include providing support to Wraparound program staff and provider leadership to sustain their own community outreach, program promotion, and referral processes. Provide in-person and virtual training and coaching of the NM-HFW model to identified Wraparound provider agency staff from onboarding through certification. Conduct fidelity evaluations according to the NM-HFW Program Manual & Provider Implementation Guide. In-State Travel required.

Qualifications

Required Education and Experience: Associate's Degree + 9 years of relevant experience or a Bachelor's degree + 7 years of relevant experience. Master's degree or higher preferred.

Preferred Qualifications: Experienced trainer; familiar with Motivational Interviewing and the Nurtured Heart Approach. Certified NM High Fidelity Wraparound Facilitator with 3 or more years of experience in Wraparound; NM HFW Coaching Endorsement.

Special Certification/Licensure

Certified High Fidelity Wraparound Facilitator; NM HFW Coaching Endorsement

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.

Recruitment Summary

We are New Mexico’s land-grant institution and a comprehensive research university dedicated to teaching, research public service and outreach at all levels. NMSU is a welcoming community of talented faculty, staff and students who are working together to make a difference. We are a NASA Space Grant College, a Hispanic-serving institution (HSI), a minority-serving institution (MSI) and home to the first Honors College in New Mexico. We offer an accessible education that shapes bright futures.

NMSU provides learning opportunities to a diverse population of students and community members at four campuses, Cooperative Extension offices located in each of New Mexico’s 33 counties, 12 research and science centers, and through distance education.

NMSU Global Campus

Since 1888, NMSU Global Campus provides flexible, career-focused online education that helps our students transform their lives - and the lives of the people they love - through over 70 degree and certificate programs, skill-building microlearning courses, and career and talent development.

NMSU Main Campus

Located in Las Cruces, NM, New Mexico State University's 900-acre main campus is located at the crossroads of I-10 and I-25 in the Southwestern United States. As a thriving center of higher education, deeply rooted in the regional tradition, its role as a comprehensive university is recognized throughout the state.

Doña Ana Community College

Founded in 1973 in collaboration with local school districts to support occupational education, DACC is now a leading community college that provides transformative educational opportunities that meet the workforce needs of Doña Ana County. With a focus on access, innovation and excellence, DACC offers over ninety degrees and certificates, adult education, specialized workforce training, and small business assistance.

Alamogordo Campus

Established in 1958 to serve the needs of the airmen and families stationed at Holloman Air Force Base located only 10 miles west of Alamogordo, NMSUA is a community college with a long history of excellence that is supported by a caring community of hard-working students and dedicated faculty and staff. The campus is situated “on the hill” above Alamogordo and provides inspiring views of the city and the Tularosa Basin, offering the perfect venue for creative and motivated learning.

Grants Campus

NMSU Grants was established as a branch of New Mexico State University in 1968 through the cooperative efforts of New Mexico State University and Grants Municipal Schools. As a two-year branch community college, NMSU Grants serves the local communities in Cibola and McKinley counties, including the Pueblos of Acoma, Laguna, and Zuni, as well as Tohajiilee, San Mateo, San Rafael, Cubero, the City of Grants, and the Village of Milan.

EEO Statement

New Mexico State University does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, marital status, disability, genetic information, age, military service, or other non-merit factor.