Program Specialist

New Mexico State University; Las Cruces (NM); On-site; USD 42,000 - 62,000; Full time

Job summary

Arrowhead Center at New Mexico State University is seeking a Program Specialist to develop and run statewide incubator programs, recruit participants, manage client data, and coordinate training, outreach, and marketing efforts.

The role emphasizes mentorship, program tracking, and collaboration with partners to expand services to small businesses across New Mexico. A related degree and 2 years of experience are preferred, with a typical Mon-Fri schedule in Las Cruces.

Qualifications

• Associate's Degree + 2 years of relevant experience or a Bachelor's degree.
• Preferred Education- Bachelor's Degree In a Related Field.
• Preferred Experience- One (1) year of professional experience related to the job duties and responsibilities as outlined.

Responsibilities

• Develop and execute operational elements of Arrowhead Center's business incubator programs to expand participation among small business owners across New Mexico.
• Collaborate with cross-functional teams to create educational content, manage client data, develop recruitment strategies, and maintain client relationships.
• Plan and organize training and outreach events, execute marketing campaigns, mentor clients seeking business resources, and perform miscellaneous tasks.

Education

Associate's Degree + 2 years of relevant experience or a Bachelor's degree

Preferred Education- Bachelor's Degree In a Related Field

Preferred Experience- 1 year related to job duties

Job description

• 503996
• Las Cruces, New Mexico, United States
• Staff
• Staff Full-time
• Closing at: Sep 10 2026 - 23:55 MDT

Department Contact

Kristin Morehead, [e-mail], 575-646-5575

Internal or External Search

External - Open to all applicants

Advertising Summary

At Arrowhead, we help innovators, entrepreneurs, and small businesses at any stage start and grow through our services, resources, expertise, and connections.

As the technology transfer and commercialization arm of NMSU, we partner with campus inventors and innovators to protect their intellectual property and bring their discoveries to the broadest possible markets.

While we are proudly based at NMSU in Las Cruces, NM and are deeply engaged in our on-campus community, our reach extends across the state. We providing guidance, mentorship, education, and hands-on experiences to support the development of new technologies, businesses, and partnerships.

Be part of the team that drives innovation and creates opportunity, join us at Arrowhead!

Position Details

Position Title: Program Specialist

College/Division: Research, Creativity and ED

Department: 200113-ARROWHEAD CENTER

Location: Las Cruces

Offsite Location (if applicable): N/A

Target Hourly/Salary Rate: Commensurate with background, experience and internal equity.

Appointment Full-time Equivalency: 1.0

FLSA Status: Exempt

Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding: Not Applicable

Standard Work Schedule: Standard (M-F, 8-5)

Job Duties and Responsibilities

Responsible for developing and executing operational elements of Arrowhead Centers business incubator programs to expand program participation to small business owners across New Mexico. Collaborate with cross-functional teams to create educational content, manage client databased, develop recruitment strategies, maintain client relationships and communication, plan and organize training and outreach events, execute marketing campaigns that resonate with our target audience, mentor clients seeking business resource assistance, and other miscellaneous tasks.

Business Incubator Program Operations

• Collaborate on the development and implementation of state-wide business incubator programs including, marketing strategies and campaigns for various programs, facilitating program recruitment and delivery. This includes engaging content creation, social media management, promotional item design, community engagement events, internal and external partnerships building, teaching, and managing client data among others.
• Website creation and management for various Arrowhead Center incubator programs, to ensure accuracy of the information displayed in online channels and increase client engagement.
• Collaborate with the creative team to produce visually appealing and impactful marketing materials to recruit incubator program participants.
• Track and collect data on engagement with various marketing materials.
• Develop and implement client management and tracking process to assess client participation and progress in business incubator programs.
• Develop and implement program progress tracker for each business incubator program, for marketing, curriculum development, and guest speaker recruitment.
• Assist with facilitation of business incubator courses, including managing virtual learning logistics, and teaching lessons on business development.

Client relationship management

• Meet with and advise business incubator clients regarding business development needs and available resources.
• Assess client needs and provide individualized guidance, consultation, and resource accommodations.
• Develop program roadmaps with clients and internal teams based on business objectives and program goals.
• Maintain ongoing client relationships through communication, support, and follow-up.

Outreach and Recruitment Event Coordination

• Plan, organize, and execute successful outreach events for various Arrowhead Center programs aimed at recruiting business participants and partners.
• Coordinate event logistics, such as venue selection, equipment rental, catering, and transportation, to ensure seamless execution.

Qualifications

Required Education and Experience

Associate's Degree + 2 years of relevant experience or a Bachelor's degree.

Equivalent Qualifications

Preferred Qualifications

Preferred Education- Bachelor's Degree In a Related Field.

Preferred Experience- One (1) year of professional experience related to the job duties and responsibilities as outlined.

Special Certification/Licensure

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.

Recruitment Summary

We are New Mexico’s land-grant institution and a comprehensive research university dedicated to teaching, research public service and outreach at all levels. NMSU is a welcoming community of talented faculty, staff and students who are working together to make a difference. We are a NASA Space Grant College, a Hispanic-serving institution (HSI), a minority-serving institution (MSI) and home to the first Honors College in New Mexico. We offer an accessible education that shapes bright futures.

NMSU provides learning opportunities to a diverse population of students and community members at four campuses, Cooperative Extension offices located in each of New Mexico’s 33 counties, 12 research and science centers, and through distance education.

NMSU Global Campus

Since 1888, NMSU has proudly embodied this tradition, building relationships that last a lifetime while serving students who want to earn their degree and grow in their field. Today, NMSU Global Campus provides flexible, career-focused online education that helps our students transform their lives - and the lives of the people they love - through over 70 degree and certificate programs, skill-building microlearning courses, and career and talent development.

NMSU Main Campus

Located in Las Cruces, NM, New Mexico State University's 900-acre main campus is located at the crossroads of I-10 and I-25 in the Southwestern United States. As a thriving center of higher education, deeply rooted in the regional tradition, its role as a comprehensive university is recognized throughout the state.

Doña Ana Community College

Founded in 1973 in collaboration with local school districts to support occupational education, DACC is now a leading community college that provides transformative educational opportunities that meet the workforce needs of Doña Ana County. With a focus on access, innovation and excellence, DACC offers over ninety degrees and certificates, adult education, specialized workforce training, and small business assistance.

Alamogordo Campus

Established in 1958 to serve the needs of the airmen and families stationed at Holloman Air Force Base located only 10 miles west of Alamogordo, NMSUA is a community college with a long history of excellence that is supported by a caring community of hard-working students and dedicated faculty and staff. The campus is situated on the hill above Alamogordo and provides inspiring views of the city and the Tularosa Basin, offering the perfect venue for creative and motivated learning.

Grants Campus

NMSU Grants was established as a branch of New Mexico State University in 1968 through the cooperative efforts of New Mexico State University and Grants Municipal Schools. As a two-year branch community college, NMSU Grants serves the local communities in Cibola and McKinley counties, including the Pueblos of Acoma, Laguna, and Zuni, as well as Tohajiilee, San Mateo, San Rafael, Cubero, the City of Grants, and the Village of Milan.

EEO Statement

New Mexico State University does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, marital status, disability, genetic information, age, military service, or other non- merit factor.