Program Manager, Residential Education

The University of Toledo; Ottawa Hills (OH); On-site; USD 52,000 - 58,000; Full time

Job summary

The University of Toledo seeks a Program Manager, Residential Education to coordinate educational, cultural, social, and recreational programs within the housing system. Under the guidance of the Director and Assistant Director of Residence Life, you will foster student development and build a sense of community.

You will train professional and student staff, oversee the residential curriculum, and ensure programs align with the eight dimensions of wellness, engagement, retention, and customer

Qualifications

• Bachelor’s degree in education or closely related field; master’s in higher ed/student affairs preferred.
• A strong working knowledge of residential curriculum development and student training.
• Experience with Title IX compliance and campus law enforcement.

Responsibilities

• Coordinate educational, cultural, social, and recreational programs to foster student development and community.

Skills

Student development theory

Staff training

Budget management

Project management

Compliance knowledge

Education

Bachelor’s degree in education

Master’s degree in higher education or student affairs

Tools

StarRez

Banner

Maxient

Microsoft Outlook

Teams

SharePoint

Job description

Title: Program Manager, Residential Education

Department Org: Res Hall Admin - 103750

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Professional Staff Association

Primary Location: MC AD

Shift: 1

Start Time: 8:15am End Time: 5:00pm

Posted Salary: $52,000- $58,000

Job Description

Under the guidance of the Director & Assistant Director ofResidence Life, this role works to coordinate educational,cultural, social, and recreational programs with the objective offostering student development and encouraging a sense of communitywithin the housing system, then uses data collected to furtherenhance University-led student initiatives and retention.

This role will provide guidance and trains professional and studentsupport staff, ensuring the implementation of a residential programthat focuses on the 8 dimensions of wellness, intentionalinteraction, retention, student engagement, and customerservice.

Minimum Qualifications

Education/Experience/Licensure:

• Bachelor’s degree in education, education administration orclosely related field with a master’s degree in higher education, student affairs, or closelyrelated field preferred,
• A strong working knowledge of residential curriculum development,student development theory, and student training development/implementation.
• Previous experience with student conduct, employment, staffselection processes and training and supervision of full-time employees.
• Familiarity with Title IX regulations and compliance and campuslaw enforcement.
• Experience with StarRez or other housing solutions; additionalexperience with Banner, Maxient.
• Experience with Microsoft suites (Outlook, Teams,SharePoint).

Preferred Qualifications

• Master’s degree in higher education, student affairs, or collegestudent personnel preferred
• Prior experience in a large-school setting; significant years ofexperience in residence life, focusing on the administration of student personnel, student housing,residential life programs
• Administrative experience that includes budget & projectmanagement, planning, policy development, and assessment.

Conditions of Employment

To promote the highest levels of health and well-being, theUniversity of Toledo campuses are tobacco-free. Pre-employmenthealth screening requirements for the University of Toledo HealthScience Campus Medical Center will include drug and other requiredhealth screenings for the position.

Equal Employment Opportunity Statement

The University of Toledo is an equal opportunity employer. TheUniversity of Toledo does not discriminate in employment,educational programs, or activities on the basis of race, color,religion, sex, age, ancestry, national origin, sexual orientation,gender identity and expression, military or veteran status,disability, familial status, or political affiliation.

The University is dedicated to attracting and retaining the bestand brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation toindividuals with disabilities. If you require accommodation tocomplete this application, or for testing or interviewing, pleasecontact HR Compliance at [e-mail] or419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.

Computer access is available at most public libraries and at theOffice of Human Resources located in the Center for AdministrativeSupport on the UToledo Main Campus.

Advertised: 29 Oct 2026 Eastern Daylight Time