Program Manager (Re-open)

Baltimore-Corps; Baltimore (MD); Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Sick and Vacation time

Disability plans

CPR/First Aid training & Med Tech cert

Descripción de la vacante

Baltimore Corps is seeking a Program Manager to oversee five licensed homes and supervise residential staff. You will ensure health and safety compliance with COMAR, CMS, and regulatory standards, and lead the Individual Planning process with measurable outcomes.

You will coordinate medical services, conduct monthly supervision, manage schedules, and remain on-call 24/7. The role includes data input, community connections, and active participation in agency planning and meetings.

Formación

• Bachelor of Arts degree in a human services related field (e.g., Social Work, Psychology, Education).
• At least three years of experience in developmental disabilities and one year of supervisory experience.
• Must have access to a personal vehicle and a valid driver’s license with acceptable driving record.

Responsabilidades

• Overall management of the five licensed homes and residential staff.
• Ensure health and safety needs of individuals are met per COMAR, CMS, nursing regulations, accreditation standards, and agency policies.
• Develop outcomes, goals, and strategies as part of Individual Planning and monitor progress with the Quality Manager.
• Ensure medical services for individuals are completed as required.
• Conduct and document monthly one-on-one supervision with Residential Supervisors.
• Use the agency database for timely data input and record keeping.
• Schedule staff, manage overtime, and monitor time management system usage.
• Be on-call 24/7 for assigned homes.
• Conduct quarterly home visits and follow up on identified issues.
• Assist in Personal Planning Meetings and directed planning.
• Attend agency meetings, trainings, and DDA sponsored events.
• Monitor household funds and review incident reports and progress reviews.

Educación

Bachelor of Arts degree in a human services related field including but not limited to Social Work, Psychology, or Education

Descripción del empleo

Position Summary

The Program Manager is responsible for the management of 5 licensed homes, residential supervisors, and direct care staff.

Primary Job Function(s)

• Overall management of the assigned homes.
• Ensure that the health and safety needs of individuals who receive services are met consistent with COMAR, Center for Medicaid Services, Board of Nursing regulations, accreditation standards, and agency’s policies and procedures.
• Write outcomes, goals, and strategies as part of the Individual Planning process, work with the Quality Manager to ensure that progress is being made towards the achievement of those outcomes, goals, and strategies.
• Ensure that medical services for individuals who receive services are completed as required.
• Conduct, and document, one-on-one supervision meetings with Residential Supervisor at least once per month.
• Use agency’s database to ensure accurate and timely input of data and information.
• Ensure that employees are scheduled for shifts, that staff are using agency’s time management system, and to avoid excessive use of overtime.
• Be on-call 24/7 for your assigned homes.
• Conduct quarterly home visits and ensure follow up actions on identified issues are completed.
• Ensure that all staff understand and work toward fulfilling the mission of the agency.
• Assist Residential supervisors in preparing for Personal Planning Meetings and individually directed, outcome-oriented planning
• Attend and monitor agency’s participation in annual Personal Planning Meetings.
• Evaluate the success of an individuals Individual Plan based on an agreed upon schedule.
• Participation in the organizations management team meetings.
• Work closely with the Recruiter to schedule, interview, and hire new staff.
• Attend DDA sponsored meetings, orientations, and trainings as assigned.
• Monitor household funds
• Review all incident reports and progress reviews for individuals
• Support and guide direct service staff in their efforts to connect clients to their communities
• Conduct periodic, unannounced visits to agency homes
• Ensure timesheets are correct and before submitting to payroll.
• Ensure all monthly paperwork is reviewed and submitted in a timely manner.
• Other duties as assigned

Benefits include

• Health/ Vision/ Dental/ Life insurance plans
• Sick and Vacation time
• Short and Long-term disability plans
• Paid trainings, including CPR/First Aid and opportunities to obtain Med Tech Certification

Baltimore Corps is an equal employment opportunity employer and does not discriminate on the basis of race, color, creed, religion, national origin, gender, age, disability, genetic information, veteran status, citizenship status, or any other characteristic protected under federal, state, or local law. Please verify you have reviewed this statement

Qualifications

Education

• A Bachelor of Arts degree from an accredited college or university in a human services related area including, but not limited to, Social Work, Psychology, or Education

Experience

• At least three years of experience in the field of developmental disabilities and one year of supervisory experience.
• Must have access to personal use of a vehicle, to conduct agency business, including the transportation of supported individuals.
• Must have a valid driver’s license and an acceptable driving record as determined by criteria established by Agency’s insurance carrier and Agency policy.

Working Conditions

Some evenings and weekends required.

Some lifting up to 50 lbs.

NOTE

At the discretion of the Director of HR and CEO, additional related experience and/or education may be substituted in lieu of the requirement