Program Manager, PMO – Ellucian ERP SaaS Transformation

Strata Information Group; United States; Remote; USD 135,000 - 155,000; Full time

Benefits offered by this job

Medical, vision and dental

Flexible hours

Job summary

Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting. We are seeking a Program Manager, PMO for Ellucian ERP SaaS transformations to oversee multi-workstream programs, coach PMs, and drive executive-aligned governance and delivery.

The role requires deep Ellucian ERP experience, strong consulting and communication skills, and the ability to guide complex enterprise changes across higher education clients. Travel up to 25% is expected.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Ten or more years of experience leading large-scale ERP, SaaS, or enterprise software implementation programs within Higher Education.
• Demonstrated experience managing complex, multi-year transformation initiatives involving multiple projects and stakeholder groups.
• Direct experience with Ellucian Banner and/or Colleague ERP platforms is preferable; familiarity with Workday, Oracle, or other Higher Education ERP platforms is a plus.
• Experience delivering programs using the Ellucian Implementation Methodology is preferable.
• Proven success managing program governance, executive communications, and strategic stakeholder relationships.
• Strong understanding of on-premise to SaaS/cloud migration methodologies, organizational change management, and business process transformation.
• Experience managing multi-million-dollar program budgets, forecasts, resource planning, and financial reporting across a portfolio of concurrent initiatives.
• Ability to engage and influence executive leadership with clear, concise executive-level summaries.
• Exceptional written, verbal, presentation, and facilitation skills.
• Strong analytical, organizational, critical thinking, and problem-solving abilities.
• Demonstrated ability to lead cross-functional teams in dynamic environments.
• Experience operating in matrix-managed environments with Ellucian Partner Network and other vendors.
• Experience coaching Project Managers assigned to programs.
• Willingness to travel to client campuses up to ~25%.
• Experience using project and program management tools such as Smartsheet, Microsoft Project, Jira.

Responsibilities

• Lead complex Ellucian ERP transformation programs (Banner and/or Colleague), including on-premises to SaaS migrations.
• Develop and maintain program governance frameworks, steering committees, and executive reporting structures.
• Coordinate multiple concurrent workstreams with managed dependencies, risks, resources, and timelines.
• Partner with institutional executives to establish objectives, success metrics, and outcomes.
• Oversee implementation teams to ensure consistent delivery methodologies and adherence to objectives.
• Establish and enforce standardized program management practices across the ERP portfolio.
• Monitor multi-million-dollar budgets, forecasting, burn downs, and financial performance.
• Identify, assess, and manage program-level risks, issues, and dependencies.
• Develop executive-level communications translating complex issues into clear summaries.
• Collaborate with functional and technical leaders to align decisions with long-term goals.
• Establish and monitor KPIs to measure benefits realization and program success.
• Ensure high-quality deliverables, documentation, and implementation standards.
• Serve as primary contact for client sponsors, presenting status and recommendations at executive level.
• Support business development through thought leadership and client relationship management.

Skills

ERP transformation

Program management

Stakeholder management

Executive communication

Leadership

PMO governance

Budget forecasting

Risk management

Change management

Cross-functional leadership

Education

Bachelor’s degree or equivalent

Master’s degree preferred

Tools

Smartsheet

Microsoft Project

Jira

Job description

Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded partner within the higher‑education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands‑on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale.

Program Manager, PMO – Ellucian ERP SaaS Transformation

Job Purpose Statement

The Program Manager,operatingwithin the Project Management Office (PMO), provides strategic leadership and oversight for large-scale Ellucian ERP transformation programs,including complexon-premiseto SaaS migrationswithin higher education institutions.

This roleis responsible formanaging programs consisting of multiple interconnected workstreams and project managers, ensuring alignment between clientobjectives, technology solutions, third-party and vendor stakeholders, and organizational change initiatives.

The Program Manager serves as a trusted advisor to client executive leadership, translating complex technical and program issues into clear, concise executive-level summaries, and guiding stakeholders through complex enterprise transformations while ensuring successful program delivery, risk mitigation,timelydecision making, and overall program governance.

As aseniorleader within the PMO, this role also directly coaches, and mentors Project Managers, building delivery capability and supporting their professional growth. The ideal candidate combines extensive Ellucian ERP implementation expertise with strong consulting, executive communication, people leadership, and stakeholder management capabilities.

Job Responsibilities:

• Lead complex Ellucian ERP (Banner and/or Colleague) transformation programs,includingon-premiseto SaaS/cloud migrations,from initiation through stabilization, ensuring alignment with institutional goals and strategic priorities.

• Develop andmaintaincomprehensive program governance frameworks, including steering committees, executive reporting structures, and decision-making processes.

• Coordinate multiple concurrent project workstreams, ensuring dependencies, risks, resources, and timelines are effectively managed.

• Partner with institutional executives and project sponsors toestablishprogramobjectives, success metrics, and strategic outcomes.

• Provide oversight of implementation teams to ensure consistent delivery methodologies and adherence to programobjectives.

• Operate as a senior member of the PMO,establishingand enforcing consistent program and project management standards,methodology, tools, and reporting cadence across the ERP transformation portfolio.

• Monitor and manage multi-million-dollar program budgets, resource allocation, forecasting and burn downs, and overall financial performance across the program portfolio.

• Identify, assess, and proactively manage program-level risks, issues, and dependencies.

• Develop and execute program communication strategies, including translating complex technical and program issues into clear, concise summaries for executive and client leadership audiences.

• Collaborate with functional and technical leaders to ensure implementation decisions support long-term institutional goals.

• Establish andmonitorkey performance indicators (KPIs) to measure program success and realization of benefits.

• Ensure project teamsmaintainhigh-quality deliverables, documentation, and implementation standards.

• Serve as the primary point of contact for client executive sponsors, presenting program status, risks, and recommendations at the executive level in a clear, concise, and actionable manner.

• Support business development initiatives through thought leadership, proposal support, and client relationship management as needed.

Required Job Qualifications

• Bachelor’s degree or equivalent professional experience.

• Ten or more years of experience leading large-scale ERP, SaaS, or enterprise software implementation programs within Higher Education.

• Demonstrated experience managing complex, multi-year transformation initiatives involving multiple projects and stakeholder groups.

• Direct experience with Ellucian Banner and/or Colleague ERP platformsis preferable; familiarity with Workday, Oracle, or other Higher Education ERP platforms is a plus.

• Experience delivering programs using the Ellucian Implementation Methodologyis preferable.

• Proven success managing program governance, executive communications, and strategic stakeholder relationships.

• Strong understanding ofon-premiseto SaaS/cloud migration methodologies, organizational change management, and business process transformation.

• Experience managing multi-million-dollar program budgets, forecasts, resource planning, and financial reporting across a portfolio of concurrent initiatives.

• Ability to effectively engage and influence executive leadership, including Presidents, Provosts, Vice Presidents, CIOs, CFOs, and other senior stakeholders, with the ability to distill complex technical and program issues into clear, concise, executive-level summaries.

• Exceptional written, verbal, presentation, and facilitation skills.

• Strong analytical, organizational, critical thinking, and problem-solving abilities.

• Demonstrated ability to lead cross-functional teams in complex and rapidly changing environments.

• Experienceoperatingin matrix-managed environments, coordinating effectively with EllucianPartner Network team, as well as other third-party vendors, without direct authority over all contributors.

• Experience coaching, and developing Project Managersassigned to Program Managers project(s)

• Ability and willingness to travel to client campuses as needed, up to approximately 25%.

• Experienceutilizingproject and program management tools such as Smartsheet, Microsoft Project, Jira, or similar platforms.

Preferred Job Qualifications

• Previoushigher education consulting experience.

• PMP,PgMP, or other related certifications; Ellucian-specific certifications or traininga plus.

• Experience leading cloud migration or enterprise modernization initiatives; familiarity with Ellucian’s Navigate to SaaS (N2S)methodologyis a plus.

• Experience overseeing multiple ERP implementations simultaneously.

• Experienceoperatingwithin a formal PMO,establishingor maturing program/project management standards, governance, andmethodology.

• Master’s degree in Business, Information Technology, Higher Education Administration, or relatedfield.

Compensation & Benefits** **(Full Time)

Starting salary range for this position is dependent on individual skills and experience as well as geolocation.

• Base range $135,000 - $155,000 plus bonus

• Flexible hours, Remote work

• Medical, vision and dental

• Flexible Spending or Health Savings Account

• PTO, Sick and holiday pay

• Company Paid Life insurance

• Retirement 401(k), 5% Company Contribution

• Professional Development opportunities

• Connectivity stipend

The listed salary range for this position is indicative and subject to adjustment based on the candidate’s unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.

SIG is an Equal Employment Opportunity employer

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