Senior ERP Transformation Program Manager - Higher Education

SIG (Strata Information Group); Texas; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, vision and dental

401(k) retirement plan

PTO, sick and holiday pay

Professional development opportunities

Connectivity stipend

Job summary

SIG (Strata Information Group) seeks a Program Manager for its PMO to lead large-scale Ellucian ERP transformations (Banner/Colleague) including cloud migrations, ensuring strategic alignment with institutional goals and stakeholder needs. You will guide multiple workstreams, manage budgets, and drive governance and executive reporting.

The role requires strong consulting and senior leadership skills to translate complex issues into clear executive summaries, coach project managers, and deliver

Qualifications

• Bachelor's degree or equivalent professional experience.
• 10+ years leading large-scale ERP/SaaS or enterprise software implementations in higher education.
• Direct experience with Ellucian Banner and/or Colleague preferred; familiarity with other HE ERP platforms a plus.
• Experience delivering programs using Ellucian Implementation Methodology is preferable.
• Proven success in governance, executive communications, and stakeholder relationships.
• Experience managing multi-year transformation programs with multiple projects and stakeholders.
• Willingness to travel up to 25% to client campuses.

Responsibilities

• Lead complex Ellucian ERP transformation programs (Banner/Colleague) including on-premise to SaaS migrations from initiation to stabilization.
• Develop and maintain program governance frameworks, steering committees, and executive reporting structures.
• Coordinate multiple project workstreams, manage dependencies, risks, resources, and timelines.
• Partner with executives to establish objectives, success metrics, and outcomes.
• Provide oversight to ensure consistent delivery methodologies and reporting cadence across the ERP portfolio.
• Establish and enforce program management standards, tools, and cadence as a PMO member.
• Monitor multi-million-dollar budgets, forecasts, and financial performance across the portfolio.
• Identify, assess, and manage program-level risks and dependencies.
• Communicate complex issues to executive and client leadership clearly and concisely.
• Collaborate with leaders to ensure decisions support long-term institutional goals.
• Set KPIs to measure program success and realized benefits.
• Ensure high-quality deliverables and documentation across teams.

Skills

Executive communication

Stakeholder management

Program governance

PMO leadership

ERP implementation

Budget management

Cross-functional leadership

Education

Bachelor's degree

Master's degree

Tools

Smartsheet

Microsoft Project

Jira

Ellucian Banner

Ellucian Colleague

Job description

Program Manager, PMO – ERP SaaS Transformation

The Program Manager provides leadership for large-scale ERP transformation engagements, guiding higher education institutions through complex modernization initiatives, including cloud-based ERP implementations. This role oversees multiple project teams and workstreams, ensuring strategic alignment between institutional goals, technology investments, vendor activities, and change management efforts. Serving as a trusted advisor to executive leaders, the Program Manager delivers clear strategic guidance, drives program governance, and removes obstacles to success. The ideal candidate combines deep ERP implementation experience with exceptional stakeholder management, executive communication, consulting, and people leadership skills.

In this role, you will:

• Partner with executive leaders to define transformation goals, align stakeholders, and create a clear path toward successful outcomes.
• Lead large-scale Ellucian Banner and Colleague ERP modernization initiatives, including cloud and SaaS migrations, from planning through stabilization and adoption.
• Bring structure and clarity to complex programs by establishing governance, facilitating executive decision-making, and ensuring teams remain focused on priorities that matter most.
• Oversee multiple interconnected workstreams, proactively managing risks, dependencies, budgets, resources, and timelines to keep programs on track.
• Translate complex technical and program challenges into clear, actionable insights that help leaders make informed decisions with confidence.
• Collaborate closely with functional, technical, and institutional leaders to ensure implementation decisions support both immediate goals and long-term institutional success.
• Measure and communicate program health, adoption, and business outcomes, helping clients realize the full value of their technology investments.
• Champion delivery excellence by promoting consistent project and program management practices, tools, and standards across engagements.
• Build strong, trusted relationships with client executives, implementation partners, and key stakeholders throughout the transformation journey.
• Mentor and develop Project Managers, sharing expertise, strengthening capabilities, and fostering a culture of accountability, collaboration, and continuous improvement.
• Contribute to SIG's growth by sharing insights, supporting business development efforts, and serving as a trusted advisor within the higher education community.

Job Qualifications:

• Bachelor's degree or equivalent professional experience.
• Ten or more years of experience leading large-scale ERP, SaaS, or enterprise software implementation programs within Higher Education, preferably Ellucian Banner.
• Demonstrated experience managing complex, multi-year transformation initiatives involving multiple projects and stakeholder groups.
• Direct experience with Higher Ed platforms such as Ellucian, Workday, Oracle, or other Higher Education ERP platforms is a plus.
• Proven success managing program governance, executive communications, and strategic stakeholder relationships.
• Strong understanding of on-premise to SaaS/cloud migration methodologies, organizational change management, and business process transformation.
• Experience managing multi-million-dollar program budgets, forecasts, resource planning, and financial reporting across a portfolio of concurrent initiatives.
• Ability to effectively engage and influence executive leadership, including Presidents, Provosts, Vice Presidents, CIOs, CFOs, and other senior stakeholders, with the ability to distill complex technical and program issues into clear, concise, executive-level summaries.
• Exceptional written, verbal, presentation, and facilitation skills.
• Strong analytical, organizational, critical thinking, and problem-solving abilities.
• Demonstrated ability to lead cross-functional teams in complex and rapidly changing environments.
• Experience operating in matrix-managed environments, coordinating effectively with Ellucian Partner Network team, as well as other third-party vendors, without direct authority over all contributors.
• Experience coaching, and developing Project Managers assigned to Program Managers project(s)
• Ability and willingness to travel to client campuses as needed, up to approximately 25%.
• Experience utilizing project and program management tools such as Smartsheet, Microsoft Project, Jira, or similar platforms.

Preferred Job Qualifications

• PMP, PgMP, or other related certifications; Ellucian-specific certifications or training a plus.
• Experience leading cloud migration or enterprise modernization initiatives; familiarity with Ellucian's Navigate to SaaS (N2S) methodology is a plus.
• Experience overseeing multiple ERP implementations simultaneously.
• Experience operating within a formal PMO, establishing or maturing program/project management standards, governance, and methodology.
• Master's degree in Business, Information Technology, Higher Education Administration, or related field.

Starting salary range for this position is dependent on individual skills and experience as well as geolocation.

• Medical, vision and dental
• Flexible Spending or Health Savings Account
• PTO, Sick and holiday pay
• Company Paid Life insurance
• Retirement 401(k), 5% Company Contribution
• Professional Development opportunities
• Connectivity stipend

The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.

SIG is an Equal Employment Opportunity employer