Program Manager, Payments Risk & CX Improvement

Amazon; Seattle (WA); Presencial; USD 114.500 - 189.300; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity compensation

Medical benefits

Financial benefits

Descripción de la vacante

A leading technology company is seeking a Senior Program Manager in Seattle to enhance customer experience through process improvements in the Payments risk space. This role demands extensive cross-functional collaboration, project delivery expertise, and a commitment to operational excellence. Ideal candidates should have over 5 years of experience in program management and team leadership. Competitive salary and benefits are provided.

Formación

• 5+ years of working cross functionally with tech and non-tech teams experience.
• Experience defining program requirements and using data and metrics to determine improvements.
• 5+ years of program or project management experience.

Responsabilidades

• Manage partner relations and drive towards operational excellence.
• Deliver progress updates to senior leadership.
• Conduct customer research to design solutions.

Conocimientos

Team management

Cross-functional project delivery

Analytical skills

Process improvement

Educación

MBA

Descripción del empleo

A leading technology company is seeking a Senior Program Manager in Seattle to enhance customer experience through process improvements in the Payments risk space. This role demands extensive cross-functional collaboration, project delivery expertise, and a commitment to operational excellence. Ideal candidates should have over 5 years of experience in program management and team leadership. Competitive salary and benefits are provided.