Program Manager

Children's Hospital Los Angeles; California; Remote; USD 86,000 - 114,000; Full time

Job summary

Children's Hospital Los Angeles is seeking a Program Manager to develop and direct programs within the Care Network, CHAMPS provider contracting, enrollment, and reimbursement advocacy. The role emphasizes collaboration with practices, health plans, and internal teams to support network operations and program growth.

The position requires a Bachelor's degree (or equivalent with 8 years experience) and a minimum of five years in project management.

Qualifications

• 5 years of experience managing projects.
• Verbal, written, and interpersonal skills.
• Proficiency in using PC-based spreadsheet and word processing applications.
• Must have the ability to work collegially and collaboratively with various internal and external stakeholders.

Responsibilities

• Develops and directs programs in accordance with strategic initiatives established by Care Network leadership.
• Leads CHAMPS provider contracting, enrollment, reimbursement advocacy, and practice support services.
• Collaborates with participating practices, health plans, and internal stakeholders to support network operations, provider engagement, and program growth.
• Collects, analyzes, and interprets data; develops action plans based on key findings to improve programs.

Skills

Project management

Verbal & written communication

Excel

Word processing

Education

Bachelor's degree

High School Diploma + 8 years experience

Job description

Program Manager

Locations: Los Angeles, California

Job Category: Professional

Position Type: Full-Time

Shift: Days

Job Description

Join a team that's shaping the future of pediatric care. Children's Hospital Los Angeles is consistently ranked among the top 10 children's hospitals in the nation, delivering world-class care through more than 350 specialized programs and services. Here, world-class experts in medicine, research, and education work together to deliver family-centered care to more than 155,000 patients each year. At CHLA, your work will help build brighter tomorrows for the children and families we serve.

Overview

****This is 100% remote position. CHLA requires a primary residence in California prior to start date. Will require on-site visits for monthly meetings as needed.****

Schedule: Monday-Friday, Day Shift

Purpose Statement/Position Summary

The Program Manager develops and directs programs in accordance with strategic initiatives established by Care Network leadership, with primary responsibility for CHAMPS (Children's Health Alliance of Medical Providers), the Care Network's provider contracting program. CHAMPS supports participating providers through payer contracting, provider enrollment, reimbursement advocacy, and practice support services. The Program Manager serves as a key operational lead for CHAMPS activities, working collaboratively with participating practices, health plans, and internal stakeholders to support network operations, provider engagement, and program growth. Together, the Care Network and CHAMPS strengthen partnerships with community pediatricians while improving access, coordination, quality, and value of care for children. This role represents the interests of the Care Network when collaborating with internal departments, external partners, and organizational committees. The Program Manager assists with setting strategy for the relevant programs, facilitating program and policy development and budgeting, and tracks outcomes for continuous improvement of the programs. The position is responsible for data collection, analysis, and interpretation, as well as developing action plans based on key findings. This individual will play a pivotal role in enhancing the provider experience and supporting the continued growth and success of the Care Network and CHAMPS programs.

Minimum Qualifications and Experience

Required

• 5 years of experience managing projects.
• Demonstrated verbal, written, and interpersonal skills.
• Proficiency in using PC-based spreadsheet and word processing applications.
• Must have the ability to work collegially and collaboratively with various internal and external stakeholders.

Preferred

• Experience in healthcare administration, provider network operations, managed care, payer contracting, credentialing, provider enrollment, or physician practice management.
• Experience working with physicians, medical groups, health plans, or provider networks.
• Experience with contract management and healthcare reimbursement processes.

Education, Licensure, and Certifications

Required

• Bachelor's degree from an accredited college/university, or High School Diploma plus 8 years of experience.

Preferred

• Graduate degree in Healthcare Administration or Business Administration.

Pay Scale Information

$85,654.40-$114,192.00

CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on a number of factors, including, but not limited to, education and experience within the job or the industry. The pay scale listed for this position is generally for candidates who meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates who exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.

About Us

CHLA is a leader in pediatric and adolescent health, in our community, across the nation, and around the world. As a premier Magnet-recognized teaching hospital, CHLA offers an environment rooted in learning, collaboration, and compassionate care. We are home to groundbreaking research, clinical innovation, and a culture that supports personal and professional growth.

Since 1932, CHLA has been affiliated with the Keck School of Medicine of the University of Southern California. Through this partnership and our own enduring mission, we remain committed to creating hope and building healthier futures.

CHLA is an Equal Opportunity Employer

At Children's Hospital Los Angeles, our work matters. And so do each and every one of our valued team members. We consider qualified applicants for all positions without regard to race, color, religion, creed, n