Program Manager / Neil Dobbins Center

00 RHA Health Services, LLC; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Payactiv

Employee perks and discount program

Paid Time Off

Health/Insurance

401(k) retirement savings program

Wellbeing Programs

Training

Job summary

RHA Health Services, LLC is seeking a Program Manager for the Neil Dobbins Center. The role provides clinical and programmatic oversight to licensed professionals and frontline clinicians delivering behavioral health services in the facility-based crisis unit.

The Program Manager must hold an LCSW/A or LCMHC/A and will support the Program Director to ensure service fidelity, licensure standards, and high-quality care through staff development and cross-disciplinary collaboration.

Qualifications

• Bachelor degree as specified, plus relevant experience with the target population.

Responsibilities

• Provide clinical and programmatic oversight to Qualified Professionals, Registered Nurses, and Behavioral Health Technicians.
• Assist Program Director with ensuring service definition fidelity and licensure requirements.
• Assist in evaluating high risk behaviors and train staff on therapeutic engagement.
• Lead interdisciplinary team to ensure effective treatment provision.
• Direct operational management of facility-based crisis unit staff.
• Other duties as assigned.

Education

Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served OR Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served and Master’s Degree or Higher & 1+ years full-time experience with population served.

Job description

We are hiring for: Program Manager / Neil Dobbins Center Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides clinical and programmatic oversight and supervision to Qualified Professionals, Registered Nurses, and Behavioral Health Technicians, who are providing behavioral health services for the facility-based crisis unit. Program Manager holds LCSW/A or LCMHC/A and provides individual and group therapy to individuals served at Neil Dobbins Center as needed. Assists Program Director with ensuring service definition fidelity and requirements of unit licensure. Assists in the evaluation of high risk behaviors on an emergent and routine basis and trains unit staff on therapeutic engagement with individuals served. Participates as part of interdisciplinary leadership team to ensure effective treatment provision for individuals served. Relies on extensive expertise, knowledge, experience, and judgment to supervise the clinical operations of a unit or a region. Behavioral Health Program Manager Serve as the primary team leader supporting individuals with Mental Health or Substance Abuse Issues in the Facility-Based Crisis Unit (Neil Dobbins Center) setting. Coordinates and monitors the array of services and supports identified in each person’s Person Centered Plan.

Responsibilities of the Program Manager include:

• Works closely with other paraprofessional and clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite PCP implementation.
• Provides clinical or administrative supervision to all employees Assists the Director in ensuring that whenever necessary the appropriate transition to another level/type of care for the person supported is sought after appropriate staffing with the Regional Clinical Coordinator
• Assists the Regional Director in providing leadership to employees by promoting harmony among co-workers and clearly reinforcing company and site office objectives and strategies
• Monitors and ensures interventions are effectively performed in the facility, and that each person supported receives required number of contacts per service definition
• Actively participates in financial maintenance, budget monitoring, and budget creation and plans of corrective action to improve unit performance and meet targets
• Assists in the resolution of complaints/issuers and serves as role model employees, visitors, the general public and individuals being served
• Direct operational management of FBC staff
• Other duties as assigned.

Education

• Education: Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served OR Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served and Master’s Degree or Higher & 1+ years full-time experience with population served.

License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession- LCSW/A or LCMHC/A

Definitions:

• Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees.
• Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child

Pre-employment screening:

• Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities
• *contract/contingent workers and interns do not qualify for any of the above benefits

RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support.

At RHA Health Services, the people we serve and support are at the very center of everything we do. Throughout Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, we provide high-quality care to individuals with intellectual/developmental disabilities. In North Carolina and Pennsylvania, we also provide behavioral health services to support people with mental health and substance use needs and provide services for those who are Deaf and Hard of Hearing. Since 1989, we have partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more.

If you share our passion, there is a place for you at RHA Health Services. From inpatient care to community-based services, from in-home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education.

RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives. We want you to join our team of compassionate professionals.

To learn more, visit rhahealth.org or email us at [e-mail].

RHA Health Services – Where Compassion Meets Career.