Program Manager / Neil Dobbins Center

RHA Health Services, LLC; Asheville (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Payactiv

Employee perks and discount program

Paid Time Off

Health Insurance

401(k) retirement savings program

Wellbeing Programs: Physical, Emot. &

Chronic Disease management programs

CPR/First Aid training

Job summary

RHA Health Services in Asheville, NC seeks a Program Manager for the Neil Dobbins Center to provide clinical and programmatic oversight for the facility-based crisis unit. You will supervise Qualified Professionals, RNs, and BH Technicians, ensure licensure fidelity, and participate in interdisciplinary leadership to maintain quality care.

The role requires a Master’s Degree or higher (or applicable license such as LCSW/A or LCMHC/A) and 2+ years of relevant experience; a Bachelor’s in human

Qualifications

• Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served
• Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served
• Master’s Degree or Higher & 1+ years full-time experience with population served
• License/Provisional License/Certificate/Registration/Permit: LCSW/A or LCMHC/A

Responsibilities

• Provide clinical and programmatic oversight to staff delivering behavioral health services
• Assist Director to ensure licensure requirements and service definition fidelity
• Supervise and train staff; ensure PCP implementation and appropriate care transitions
• Monitor interventions, budget and unit performance; address complaints and corrective actions
• Direct operational management of facility-based crisis unit staff

Skills

Leadership

Clinical supervision

Budget monitoring

Team collaboration

Documentation

Education

Bachelor's Degree (Not Human Services)

Bachelor's in Human Services

Master’s Degree or higher

Job description

Program Manager / Neil Dobbins Center### Program Manager / Neil Dobbins CenterApply: On-site: Asheville, NC: Full time: Posted Yesterday: R65426**We are hiring for:**Program Manager / Neil Dobbins Center**Type:**RegularIf you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides clinical and programmatic oversight and supervision to Qualified Professionals, Registered Nurses, and Behavioral Health Technicians, who are providing behavioral health services for the facility-based crisis unit. Program Manager holds LCSW/A or LCMHC/A and provides individual and group therapy to individuals served at Neil Dobbins Center as needed. Assists Program Director with ensuring service definition fidelity and requirements of unit licensure. Assists in the evaluation of high risk behaviors on an emergent and routine basis and trains unit staff on therapeutic engagement with individuals served. Participates as part of interdisciplinary leadership team to ensure effective treatment provision for individuals served. Relies on extensive expertise, knowledge, experience, and judgment to supervise the clinical operations of a unit or a region.**Behavioral Health Program Manager** Serve as the primary team leader supporting individuals with Mental Health or Substance Abuse Issues in the Facility-Based Crisis Unit (Neil Dobbins Center) setting. Coordinates and monitors the array of services and supports identified in each person’s Person Centered Plan. Responsibilities of the Program Manager include:* Works closely with other paraprofessional and clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite PCP implementation.* Provides clinical or administrative supervision to all employees* Assists the Director in ensuring that whenever necessary the appropriate transition to another level/type of care for the person supported is sought after appropriate staffing with the Regional Clinical Coordinator* Assists the Regional Director in providing leadership to employees by promoting harmony among co-workers and clearly reinforcing company and site office objectives and strategies* Monitors and ensures interventions are effectively performed in the facility, and that each person supported receives required number of contacts per service definition* Actively participates in financial maintenance, budget monitoring, and budget creation and plans of corrective action to improve unit performance and meet targets* Assists in the resolution of complaints/issuers and serves as role model employees, visitors, the general public and individuals being served* Direct operational management of FBC staff* Other duties as assigned **Education:*** Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served OR* Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served and* Master’s Degree or Higher & 1+ years full-time experience with population served.* License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession- LCSW/A or LCMHC/A**Definitions:*** Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees.* Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child **Pre-employment screening:*** Complete criminal background* Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)* Drug testing* Education verification and other credentialing based on position requirements.* Proof of employment history or references (if required)* Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.**We offer the following benefits to employees:*** **Payactiv:** early access to the money you’ve earned from hours you’ve already worked, before payday!* **Employee perks and discount program**: to help you save money!* **Paid Time Off** (full-time employees only)* **Health/Insurance** (full-time employees only)* **401(k) retirement** **savings program*** **Wellbeing Programs: Physical, Emotional and Financial*** **Chronic Disease management programs for hypertension and diabetes** (for qualifying employees)* **Training: Free CPR, first aid, and job-specific training opportunities**\\*contract/contingent workers and interns do not qualify for any of the above benefitsEEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.**About RHA:**At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.If you are ready to make a difference in the lives of people we serve and support apply to join the team today.