Program Manager / Neil Dobbins Center

00 RHA Health Services, LLC; Asheville (NC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Payactiv: early access to earned wages

Employee perks and discount program

Paid Time Off

Health/Insurance (full-time)

Job summary

00 RHA Health Services, LLC seeks a Program Manager for the Neil Dobbins Center in Asheville, NC. The role provides clinical and programmatic supervision to Qualified Professionals, RNs, and Behavioral Health Technicians in the facility-based crisis unit.

The ideal candidate holds LCSW/A or LCMHC/A and will oversee treatment, ensure service fidelity, coordinate care, and participate on the leadership team to optimize outcomes for individuals served.

Qualifications

• Bachelor Degree (Not Human Services field) with 4+ years full-time experience serving the population.
• Bachelor Degree (in Human Services field) with 2+ years full-time experience and Master’s or higher with 1+ year experience.
• License: LCSW/A or LCMHC/A as required by governing board.

Responsibilities

• Provide clinical and programmatic supervision to staff delivering behavioral health services.
• Assist Director in ensuring transitions to suitable levels of care when needed and ensure licensure requirements are met.
• Lead and participate in interdisciplinary teams to ensure effective treatment and coordination of services.
• Monitor interventions, staff performance, and service delivery to meet defined targets.
• Contribute to budget planning and action plans for unit performance improvement.

Education

Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served

Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served and Master’s Degree or Higher & 1+ years full-time experience with population served

LCSW/A or LCMHC/A license

Job description

We are hiring for:
Program Manager / Neil Dobbins Center Type:
Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Provides clinical and programmatic oversight and supervision to Qualified Professionals, Registered Nurses, and Behavioral Health Technicians, who are providing behavioral health services for the facility-based crisis unit. Program Manager holds LCSW/A or LCMHC/A and provides individual and group therapy to individuals served at Neil Dobbins Center as needed. Assists Program Director with ensuring service definition fidelity and requirements of unit licensure. Assists in the evaluation of high risk behaviors on an emergent and routine basis and trains unit staff on therapeutic engagement with individuals served. Participates as part of interdisciplinary leadership team to ensure effective treatment provision for individuals served. Relies on extensive expertise, knowledge, experience, and judgment to supervise the clinical operations of a unit or a region. Behavioral Health Program Manager Serve as the primary team leader supporting individuals with Mental Health or Substance Abuse Issues in the Facility-Based Crisis Unit (Neil Dobbins Center) setting. Coordinates and monitors the array of services and supports identified in each person's Person Centered Plan.

Responsibilities of the Program Manager include:

• Works closely with other paraprofessional and clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite PCP implementation.
• Provides clinical or administrative supervision to all employees
• Assists the Director in ensuring that whenever necessary the appropriate transition to another level/type of care for the person supported is sought after appropriate staffing with the Regional Clinical Coordinator
• Assists the Regional Director in providing leadership to employees by promoting harmony among co-workers and clearly reinforcing company and site office objectives and strategies
• Monitors and ensures interventions are effectively performed in the facility, and that each person supported receives required number of contacts per service definition
• Actively participates in financial maintenance, budget monitoring, and budget creation and plans of corrective action to improve unit performance and meet targets
• Assists in the resolution of complaints/issuers and serves as role model employees, visitors, the general public and individuals being served
• Direct operational management of FBC staff
• Other duties as assigned

Education:

Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served OR
Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served and
Master's Degree or Higher & 1+ years full-time experience with population served.

License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession- LCSW/A or LCMHC/A

Definitions:

Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees.
Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child

Pre-employment screening:

Complete criminal background
Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
Drug testing
Education verification and other credentialing based on position requirements.
Proof of employment history or references (if required)
Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you've earned from hours you've already worked, before payday!
• Employee perks and discount program : to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities
• *contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement

RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

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