Program Manager-Market, A

Center for Supportive Schools; New York (NY); On-site; USD 59,000 - 75,000; Full time

Job summary

Join a dynamic organization dedicated to fostering educational equity and student engagement. As a Program Manager, you will play a crucial role in coaching school staff and facilitating training events to implement impactful programs in schools. Your expertise will help build strong relationships with partner schools and ensure high-quality program implementation. This role offers an opportunity to make a meaningful difference in the lives of students, particularly in economically disadvantaged communities. If you are passionate about education and committed to antiracism, this position is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

403(b) Plan with Employer Match

Generous Paid Time Off

Employee Assistance Program

Reduced Schedule on Fridays during Summer

Qualifications

• 2-5 years of experience in educational coaching or training facilitation.
• Exceptional interpersonal and cross-cultural skills.

Responsibilities

• Coach school staff in implementing programs for student engagement.
• Facilitate training events for school staff to enhance program effectiveness.

Skills

Educational Coaching

Training Facilitation

Relationship Building

Public Speaking

Problem Solving

Time Management

Organizational Skills

Cross-Cultural Communication

Education

Bachelor's Degree

Master's Degree

Job description

Position Announcement:

Program Manager, Market A

About CSS

Center for Supportive Schools (CSS) is an anti-racist, fast-paced, collegial, and team-oriented organization wholly committed to helping schools become places where students want to be. Our work directly addresses student disengagement, a root cause of diminished academic performance, students dropping out of school, and other high-risk student behaviors. We partner with schools in three areas: developing all students into leaders; empowering teachers to collaborate with each other and with students; and engaging entire school communities to improve how learning happens.

CSS is driven by the vision that one day, all students will thrive in schools that graduate them prepared for the rigors of college and lives filled with meaningful work, active citizenship, and personal fulfillment.

We are committed to antiracism. Our vision for students will not be realized absent the dismantling of systemic racism that permeates schools and society. Schools are not safe, supportive, engaging, and inspiring unless they address all areas of marginalization and eradicate all the many interconnected forms of oppression. CSS's focus on antiracism results from the outsized role that racism has played in shaping the United States and its institutions.

Founded in 1979, we are a national organization currently impacting 65,000 students annually and committed to supporting every K-12 school in the country. Most of our partners are economically disadvantaged communities where the consequences of student disengagement can be most devastating.

For more information, please visit www.supportiveschools.org. For more information about CSS's commitment to antiracism, please visit www.supportiveschools.org/antiracism-resources.

The Role

As the full-time Program Manager, Market A, you will be based in New York City, the New York downstate area, or the Massachusetts/Boston area, and will be primarily responsible for:

• Coaching school staff (teachers, counselors, social workers, administrators, and other school staff) in our partner schools who are serving as advisors and mentors as they implement our programs in their schools.
• Facilitating at training events, which includes co-facilitating small groups in an experiential learning setting at both residential (overnight) training experiences as well as 1-day training experiences at designated training site locations and schools.

Through these two key responsibilities, you will provide day-to-day management of a portfolio of CSS's leadership solutions throughout NYC, NY downstate, and/or MA/Boston area. The Program Manager will be responsible for building and maintaining relationships with partner schools and providing technical assistance and coaching to teams of administrators and faculty to plan for successful program implementation. The Program Manager will assist schools in developing implementation action plans, troubleshooting implementation obstacles, and planning for program sustainability. The Program Manager will ensure that CSS's programming is implemented at exceptional levels of quality.

Key Job Responsibilities

School-Based Program Implementation Coaching

• Support the successful implementation of CSS solutions in select CSS partner schools, primarily Peer Group Connection (PGC) and Achievement Mentoring.
• Build and maintain relationships with partner schools.
• Coordinate, plan, and facilitate on-site (and phone/video) coaching sessions with school staff, including administrators, faculty, and other school staff.
• Regularly assess and identify coaching needs of partner schools, develop coaching calendar, and ensure necessary support has been provided to each school.
• Develop comprehensive knowledge of program curricula in service of advising schools around how to leverage and implement program curricula to meet student and group needs.
• Assist schools that are implementing a CSS solution with high fidelity in applying to be acknowledged as a CSS certified school.

Facilitating at Training Events

• Facilitate at training conferences designed to build the capacity of school staff to effectively implement CSS's solutions at their schools.
• Lead client schools through stakeholder training that fosters a team approach to implementing a new initiative.
• Fully participate in and contribute to internal meetings to effectively prepare for training conferences and to debrief and learn from the trainings after they have occurred.

Program Management

• Maintain regular contact with partner schools to track implementation progress.
• Create regular records of coaching support provided within established CSS systems.
• Support the collection of program implementation data and student demographic data from each school.
• Support program evaluation activities.
• Build and maintain collaborative working relationships with other organizations in support of CSS's work.

In addition to the responsibilities detailed above, the Program Manager will regularly collaborate with other Program Managers to assess needs and trends across school partners and participate in internal processes designed to continuously improve the quality and efficacy of our work in schools. Other responsibilities will also be assigned, as needed.

Qualifications and Experience

Education: You've likely earned a bachelor's degree and potentially also hold a master's degree in a related field, such as education, psychology, or social work, or have achieved equivalent work experience.

Professional Experiences and Personal Qualities/Skills: You likely have at least 2-5 years of experience in educational coaching and/or training facilitation. You likely have extensive knowledge of and experience working in public schools; exceptional abilities to problem solve, plan, and prioritize; a "roll-up-your-sleeves" entrepreneurial attitude; and demonstrated high level interpersonal and cross-cultural skills.

In addition, you have likely had the following experiences and have demonstrated the following attributes:

• Strong relationship-building skills and the ability to work collaboratively with people of diverse backgrounds.
• Strong public speaking and group facilitation skills.
• Excellent listening, writing, and speaking skills.
• Highly effective time-management, organizational, goal-setting, problem-solving, and decision-making skills.
• Knowledgeable in issues related to K-12 schools and education; experience in urban educational settings is a plus.
• Flexibility, resourcefulness, and willingness to work evenings and weekends when required.
• Commitment to the mission and core values of CSS.
• Experience in school counseling or social work strongly preferred.

Location

The Program Manager, Market A, will be based in either New York City, New York downstate area, or Massachusetts/Boston area.

Compensation and Benefits

The anticipated starting date for this position is January/February 2023. The annual salary range for this position is $59,300 - $74,100 per year. CSS offers the following benefits:

• Comprehensive and competitive benefits plan, including health, dental, vision, flexible spending accounts.
• 403(b) plan with employer match.
• Generous paid time off.
• Employee Assistance Program.
• Reduced schedule on Fridays during summer months.

To Apply

Interested applicants are requested to apply by emailing a cover letter and CV/résumé to [e-mail]. Please include (1) the title of the position in the subject line of your email and (2) where you found the position posting in your cover letter. If possible, please email all documents in PDF format. Black, Indigenous, and other People of Color (BIPOC) are strongly encouraged to apply.

Center for Supportive Schools is an equal opportunity employer committed to inclusive hiring and dedicated to diversity, inclusion, and equity in its work and staff.