Program Manager (Inventory Strategy and Operations)

Compass; New York (NY); Presencial; USD 140.000 - 190.000; Jornada completa

Descripción de la vacante

Compass is seeking a Program Manager of Inventory Strategy & Enablement to own the national programs that increase inventory on the platform across our ten brands. You will design the program, pilot it in a brand or region, and roll it out nationwide, creating playbooks, talk tracks, training, and follow-through that turn strategy into agent behavior.

This builder and operator role is centered on measurable inventory growth and requires cross-functional alignment with product, marketing, and

Formación

• 5+ years in program management, strategy, or enablement in a tech-driven environment.
• Strong cross-functional collaboration and executive-level stakeholder management.
• Mastery of project management methodologies (Agile/Waterfall) and tracking tools.
• Ability to translate complex strategy into field-ready materials and plans.

Responsabilidades

• Own end-to-end program lifecycle from ideation to national rollout.
• Design playbooks, talk tracks, and training for field adoption.
• Partner with Product, Marketing, and Brand Leadership to align inventory priorities.
• Define success metrics and report progress with executive-ready updates.

Conocimientos

Program management

Cross-functional collaboration

Agile/Waterfall

Stakeholder management

Descripción del empleo

• Compass International Holdings is seeking a Program Manager of Inventory Strategy & Enablement to own the national programs that increase inventory on the platform. This role exists for one reason: agents across our ten brands should win more listing agreements, launch them through our technology platform, and do it as a matter of habit rather than a one-time campaign
• You will own the full arc, from identifying where the opportunity is, to designing the program, to piloting it in a brand and/or region, to rolling it out across every brand and making it stick. You will also own the creation and distribution of what the field actually receives: the playbooks, the talk tracks, the training, and the follow-through that turn a strategy into agent behavior
• This is a builder and operator role. You will learn from what has already worked, bring structure and rigor to scale it, and hold yourself accountable to a number. If you are energized by turning ideas into programs that move measurable inventory, this is the se
• Contribute to and deliver the national strategy for driving inventory onto the platform across agent segments and brands, grounded in field research and discovery, not assumption
• Design programs that create behavior change and habit formation, so agents consistently win listing agreements and launch them through Compass technology
• Translate product capability into adoption strategy that resonates with the field, framed in agent and client value rather than feature language, across each brand
• Manage project scopes, charters, and risk mitigation strategies across high-priority inventory growth workstreams
• Identify where the biggest inventory unlocks sit, by brand, by region, by segment, and go after them in priority order
• Own the end-to-end project lifecycle of adoption initiatives, defining key milestones, deliverables, resource allocation, and timelines from ideation to national rollout
• Build standardized project management frameworks, governance models, playbooks, and systems to scale program delivery without linear headcount
• Run the readiness path end-to-end for every initiative: workback schedule built and approved by the regions and Legal, assets created for each brand plus a generic version, and employees, agents, and staff trained before launch
• Keep programs aligned to the business priorities they serve: inventory growth, agent productivity, and retention
• Establish robust risk management and issue tracking protocols to proactively resolve project bottlenecks and dependency conflicts
• Own the design and launch of the enablement and training that carry each program into the field, including brand-adaptable decks, talk tracks, and seller-facing collateral
• Build frameworks that create consistency and standardization across regions and brands, while leaving room for each brand’s voice
• Partner with Academy, Coaching, and brand learning teams on development and rollout, and hold the accountability for whether the field is genuinely equipped
• Identify operational gaps in how regional teams execute and implement scalable fixes
• Build trusted relationships with stakeholders at every level, from agents and regional staff to brand leadership
• Partner with Product to align adoption strategy with the feature roadmap and release cycles
• Work with Marketing, Product Marketing, and Communications to position tools around agent and client value
• Serve as the connective tissue between regional teams and central functions, and translate field feedback into actionable insight for partner teams
• Embed adoption into daily workflows and conversations with Brand Leadership, Regional Presidents, Sales Leadership, and Coaching
• Define success metrics for every initiative and own the reporting against them
• Use dashboards and field insight together to refine programs in flight, since neither alone tells you why something is or is not working
• Surface patterns, gaps, and acceleration opportunities to leadership with a recommendation attached, not just a readout
• Prepare executive-ready updates and materials that drive decisions, not just status
• Act as a strategic thought partner to brand and regional leadership on inventory priorities
• Influence without authority across a highly matrixed, multi-brand organization, and drive alignment and execution anyway
• Inventory is the engine of the business. This role is how Compass technology turns into listings on the platform, consistently, across every brand, at national scale. You will be responsible for turning innovation into action, and action into inventory

Experience in real estate brokerage, SaaS, or multi-brand organizations is a strong plusA track record of building and scaling programs that produced measurable behavior change, with the numbers to show itExceptional cross-functional collaboration and stakeholder management, especially with senior leaders who do not report to youProven mastery of project management methodologies (e.g., Agile, Waterfall, or Hybrid), project tracking tools, and workback schedule executionComfortable navigating ambiguity, change, and shifting priorities across many concurrent workstreamsStrong writer and presenter who can turn complex strategy into clear, field-ready materials and executive communicationsWorking knowledge of brokerage operations and the Agent Experience function is a plus5+ years in program management, strategy, operations, GTM, or enablement in a technology-driven environmentHighly organized, strong attention to detail, and dependable follow-through on long-running initiativesPMP, Agile/Scrum, or equivalent project management certification is a strong plusData-driven mindset, comfortable defining metrics, building the tracking, and changing course when the data says soPositive, solutions-oriented, self-starting, and able to execute independently