Program Manager. International Payments Testing

Meta; Bellevue, Menlo Park (WA, CA); Vor Ort; USD 140.000 - 180.000; Vollzeit

Zusammenfassung

Meta is seeking a Program Manager to lead the International Testing Programs team within Global Product Quality. You will own payments testing across Meta’s apps and coordinate in-market validation using real local payment methods.

You will also contribute to broader ITP goals, scale testing through automation, and drive data-driven decision making with finance, legal, and compliance partners. This role supports international launches and AI-enabled testing practices.

Qualifikationen

• 8+ years of program management experience.
• Experience managing vendor relationships at scale.
• Experience with payments or fintech products.
• Experience with in-market testing or international validation.
• Ability to drive data-driven decisions and define program metrics.
• Experience communicating status to technical and non-technical stakeholders.
• Demonstrated AI tool integration to optimize workflows.

Aufgaben

• Own Meta's payments testing programs across international markets.
• Coordinate in-country validation of payment experiences with local methods.
• Define coverage and quality metrics for testing programs.
• Apply automation to scale how testing gets delivered.
• Shape testing across Meta apps (Facebook, Instagram, WhatsApp, Threads).
• Turn results into recommendations for product and engineering teams.
• Support broader ITP mission: test coverage, execution, and operations.

Kenntnisse

Program management

Vendor management

Cross-functional

Data-driven decisions

Payments fintech

AI skill development

International launches

Automation mindset

Ethical AI

Stakeholder comms

Jobbeschreibung

Meta is seeking a Program Manager to join the International Testing Programs (ITP) team within Global Product Quality. In this role, you will own Meta's payments testing programs and contribute to the broader ITP mission of ensuring our products work as intended in every market we serve. You will work on payments testing across Meta's international markets — coordinating in-country validation of payment experiences with real local payment methods, managing the payment instruments Meta teams test with, defining coverage and quality metrics, and applying automation to scale how testing gets delivered.

Payments are how people and businesses transact across Meta's family of apps, and simulated test environments only go so far — confirming that payments work takes validation in-market, with the methods people actually use. You will shape how payment experiences are tested across Facebook, Instagram, WhatsApp, Threads, and generative AI products, turning results into recommendations that product and engineering teams act on.

Beyond payments, you will contribute to the broader International Testing Programs mission of ensuring Meta's products work as intended in every market we serve. That means supporting test coverage, execution, and program operations across the wider portfolio, and helping the team scale through automation — bringing what you learn from payments testing to how international testing gets delivered overall, and vice versa.

• 8+ years of experience in program management, technical program management, or quality program management
• Experience managing vendor relationships and external testing partners at scale
• Experience with ambiguity and building programs where processes are not yet fully defined
• Experience working cross-functionally with product, engineering, legal, compliance, and finance teams
• Experience with data-driven decision making and defining program metrics
• Experience communicating program status and tradeoffs to both technical and non-technical stakeholders
• Experience with payments, fintech, or financial services products
• Experience with in-market testing or international quality validation
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience with international product launches or localization programs
• Experience with test automation, AI-powered testing tools, or quality engineering practices
• Experience scaling programs through automation rather than headcount growth
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)