Program Manager, In-Market Testing & Insights

Meta; Bellevue (WA); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Meta in Bellevue, WA is seeking a Program Manager to lead in-market testing and insights across Meta's product portfolio. You will manage vendor partnerships, design testing methodologies, and collaborate with product, engineering, and i18n teams to translate test results into actionable recommendations.

The role emphasizes automation to improve delivery and requires coordination across multiple product lines and geographies.

Qualifications

• Experience designing in-market testing across a portfolio of products.
• Ability to work with product, engineering and localization teams.
• Experience applying automation to improve testing delivery.

Responsibilities

• Own in-market testing across the product portfolio, defining test design, locale coverage, evaluation criteria, and delivery timelines.
• Lead in-market testing for Meta's AI-powered products, prioritizing testing as a growth area.
• Develop testing methodology for generative and non-deterministic products, including rubrics and quality dimensions.

Skills

Vendor management

Test design

Cross-functional collaboration

Automation in testing

Prioritization

Job description

# Program Manager, In-Market Testing & InsightsBellevue, WA Program Management+ 1 moreApply nowWe are seeking a Program Manager to join Meta's Global Product Quality (GPQ) team to lead in-market testing and insights programs across Meta's product portfolioYou will manage vendor partnerships, design testing methodologies, and work with product, engineering, and i18n teams to turn test results into actionable recommendations. The role requires someone comfortable working collaboratively across a shared portfolio, applying automation to improve how testing gets delivered, and operating across multiple product lines and geographies, prioritizing based on impact and deadlines.The portfolio covers the full range of Meta's products with a growing emphasis on the AI-powered experiences Meta is building. You'll also partner with marketing and GTM teams to connect in-market signals to campaign, launch, and market-entry decisions.This role suits someone comfortable operating across a shared portfolio, who treats AI as both a subject of testing and a tool for delivering insights faster, and who can manage several product lines and geographies by prioritizing based on impact, deadlines, and stakeholder needs.---## Program Manager, In-Market Testing & Insights Responsibilities* Own in-market testing across the product portfolio — define test design, locale coverage, evaluation criteria, and delivery timelines supporting launch gates and post-launch quality monitoring across Meta's apps, growth, monetization, payments, and commerce surfaces* Lead in-market testing for Meta's AI-powered products as a priority growth area of the portfolio, covering Meta AI and AI experiences embedded across FB/IG/Messenger/WhatsApp* Develop testing methodology for generative and non-deterministic products — build the rubrics, human-evaluation frameworks, and quality dimensions (cultural relevance, factual grounding, tone, language quality, in-locale safety) that traditional pass/fail testing cannot capture