Program Manager in Milpitas

Energy Jobline ZR; Milpitas (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Weekly pay

Job summary

Johnson Service Group seeks a Program Manager for a contract manufacturing client in Milpitas to act as liaison between customers and manufacturing, driving program execution, customer satisfaction, and profitability while coordinating cross-functional teams.

You will lead customer-focused meetings, manage all phases of programs, track KPIs, and ensure compliance with ISO standards, SAP systems, and quality requirements.

Qualifications

• Bachelor's degree or equivalent experience in business, engineering, finance or related field.
• 7+ years of experience in contract manufacturing or high-tech environment (10+).
• Previous Program Management experience required.
• Experience with Lean, Six Sigma, CPI, CRM, and SAP.
• Strong leadership, communication, organizational, and relationship management skills.

Responsibilities

• Lead customer focus team meetings to drive action items and requirements.
• Serve as primary contact for assigned customer accounts and manufacturing sites.
• Manage all phases of customer program execution to ensure satisfaction.
• Coordinate cross-functional teams to meet schedules, quality standards and business objectives.
• Monitor KPIs and implement corrective actions as needed.
• Identify and lead continuous improvement initiatives to reduce costs and improve efficiency.
• Manage project plans to meet schedule, cost, and delivery targets.
• Act as the SAP Super User for assigned areas of responsibility.
• Ensure compliance with regulations, customer requirements, and ISO standards.
• Partner with business leaders and operations teams to resolve issues and deliver customer-focused solutions.
• Support contract reviews and negotiations to strengthen partnerships.
• Prepare reports, forecasts, and business updates; lead QBRs with customers.
• Voice of the Customer within the organization.

Skills

Program management

Leadership

Communication

CRM

Lean Six Sigma

Education

Bachelor's degree in Business or related field

Tools

SAP

CRM

Job description

Job DescriptionJob Description

Johnson Service Group is looking for a Program Manager for one of their contract manufacturing clients in Milpitas.This person will be the liaison between customers and manufacturing, ensuring successful program execution, customer satisfaction, and account profitability while coordinating cross-functional teams to meet quality, schedule, and financial objectives.

Rate $90K-$110K

Plus benefits(90% paid by client- dependents as well)

Responsibilities:

• Lead customer focus team meetings to drive action items and customer requirements.
• Serve as the primary point of contact for assigned customer accounts and manufacturing sites.
• Manage all phases of customer program execution to ensure customer satisfaction.
• Coordinate cross-functional teams to meet customer schedules, quality standards, and business objectives.
• Monitor key performance indicators (KPIs) and implement corrective actions as needed.
• Identify and lead continuous improvement initiatives to reduce costs and improve operational efficiency.
• Manage project plans to meet schedule, cost, and delivery targets.
• Act as the SAP Super User for assigned areas of responsibility.
• Ensure compliance with applicable regulations, customer requirements, and Quality Management System (ISO) standards.
• Partner with business leaders and operations teams to resolve issues and deliver customer-focused solutions.
• Support contract reviews and negotiations to strengthen strategic customer partnerships.
• Prepare reports, forecasts, and business updates as required.
• Lead Quarterly Business Reviews (QBRs) with customers.
• Serve as the Voice of the Customer (VOC) within the organization.
• Manage account profitability, backlog, revenue forecasting, Accounts Receivable (A/R), and Excess & Obsolete (E&O) inventory.
• Perform additional duties and special projects as assigned.

Qualifications:

• Bachelor's degree in Business, Engineering, Finance, or related field, or equivalent experience.
• 7+ years of experience in contract manufacturing or a high-tech environment (10+ ).
• Previous Program Management experience required.
• Experience with Lean, Six Sigma, CPI, CRM, and SAP .
• Strong leadership, communication, organizational, and relationship management skills with the ability to manage multiple priorities.

Company Description

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We offer medical, dental, vision, life insurance options, 401(k), weekly pay, and more.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to , , , sex, , , , , , marital status, protected veteran status, or any other characteristic protected by law.

Company DescriptionJohnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We offer medical, dental, vision, life insurance options, 401(k), weekly pay, and more.Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to , , , sex, , , , , , marital status, protected veteran status, or any other characteristic protected by law.