Program Manager III - Analytics/Information Solutions

MUSC Health; South Carolina; On-site; USD 80,000 - 100,000; Full time

Job summary

MUSC Health in South Carolina is seeking an experienced Information Solutions Program Manager III to oversee client-facing business relationship management services. This role will work closely with executive leaders and operational teams to facilitate governance and success in complex projects.

The ideal candidate will have a Bachelor's degree and 5+ years in health information systems or related fields, with strong project management, communication, and change management skills. EPIC experience is required.

Qualifications

• 5+ years of experience in health information systems, IT, project management, or related fields.
• Strong interpersonal skills and proven collaborative abilities.
• Excellent project management skills with a track record of timely project delivery.
• Experience in developing training programs for system adoption.
• Ability to analyze data and communicate findings effectively.

Responsibilities

• Facilitate organizational change across a complex health system.
• Work directly with operational and clinical teams to identify key project champions.
• Develop strategies for tracking and measuring project success.
• Governance, prioritization, and risk management for stakeholders.

Skills

Change management principles

Project management

Communication skills

Data analysis

Multitasking and time-management

EPIC experience

Education

Bachelor's degree (BA/BS)

Job description

Job Description Summary

The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client‑facing, consultative, business relationship management services to MUSC. The role partners with executive leaders and stakeholders of highly complex, sensitive business and clinical domains, serving as the primary liaison to Information Solutions for US News & World Report program management. Responsibilities include workflow design, user education, informatics and implementation throughout the product lifecycle, working closely with IS teams and key stakeholders to achieve project success.

Responsibilities

The successful candidate will facilitate organizational change across a complex, multi‑site, statewide health system. The Program Manager III will work directly with operational and clinical teams, identify project champions, determine key performance indicators, and develop strategies to track and measure success. They will also be responsible for year‑round governance, prioritization, risk management, and submission readiness for stakeholders.

Required skills include a solid understanding of change management principles, effective communication across all organizational levels, and proven experience in managing complex projects on time and on budget.

Required Education / Skills / Work Experience

• Bachelor's degree (BA/BS) and a minimum of 5 years of experience in health information systems, Information Technology, project management, informatics, analytics, system education, business administration, or a similar field.
• Strong communication and interpersonal skills, with a proven ability to work collaboratively with stakeholders at all levels.
• Excellent project management skills, with a track record of managing complex projects on time and on budget.
• Experience developing training programs and resources to encourage adoption of new systems and processes.
• Ability to analyze data and present findings to senior management in a clear and concise manner.
• Strong multitasking and time‑management skills.
• Ability to work independently, taking initiative and driving projects forward.
• EPIC experience required.

Physical Requirements

• Mobility & Posture
• Standing: Continuous
• Sitting: Continuous
• Walking: Continuous
• Climbing stairs: Infrequent
• Working indoors: Continuous
• Working outdoors (temperature extremes): Infrequent
• Working from elevated areas: Frequent
• Working in confined/cramped spaces: Frequent
• Kneeling: Infrequent
• Bending at the waist: Continuous
• Twisting at the waist: Frequent
• Squatting: Frequent
• Manual Dexterity & Strength
• Pinching operations: Frequent
• Gross motor use (fingers/hands): Continuous
• Firm grasping (fingers/hands): Continuous
• Fine manipulation (fingers/hands): Continuous
• Reaching overhead: Frequent
• Reaching in all directions: Continuous
• Repetitive motion (hands/wrists/elbows/shoulders): Continuous
• Full use of both legs: Continuous
• Balance & coordination (lower extremities): Frequent
• Lifting & Force Requirements
• Lift/carry 50 lbs. unassisted: Infrequent
• Lift/lower 50 lbs. from floor to 36": Infrequent
• Lift up to 25 lbs. overhead: Infrequent
• Exert up to 50 lbs. of force: Frequent
• Examples:
• Transfer 100 lb. non‑ambulatory patient = 50 lbs. force
• Push 400 lb. patient in wheelchair on carpet = 20 lbs. force
• Push patient stretcher one‑handed = 25 lbs. force
• Vision & Sensory
• Maintain corrected vision 20/40 (one or both eyes): Continuous
• Recognize objects (near/far): Continuous
• Color discrimination: Continuous
• Depth perception: Continuous
• Peripheral vision: Continuous
• Hearing acuity (with correction): Continuous
• Tactile sensory function: Continuous
• Gross motor with fine motor coordination: Continuous
• Selected Positions:
• Olfactory (smell) function: Continuous
• Respirator use qualification: Continuous
• Work Environment & Conditions
• Effective stress management: Continuous
• Rotating shifts: Frequent
• Overtime as required: Frequent
• Latex‑safe environment: Continuous

Equal Opportunity Statement

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please click here: http://www.uscis.gov/e-verify/employees