Program Manager II; Pharmacy; Mount Sinai Hospital; Full Time; Days

Mount Sinai; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Mount Sinai Hospital seeks a Program Manager II to lead complex programs within a healthcare setting. You will manage day-to-day operations, supervise staff, coordinate interdisciplinary teams, and ensure programs meet regulatory and quality standards.

You will develop work plans, manage budgets, and engage stakeholders to sustain and grow programs and services. Strong project management, communication, and leadership skills are essential.

Qualifications

• Bachelor's degree or higher preferred.
• PTCB/NHA Certification preferred.
• Knowledge of EPIC and Pyxis ES workflows is advantageous.
• Experience leading healthcare programs or departments is a plus.

Responsibilities

• Manages day-to-day operational and personnel issues.
• Prepares and manages staff schedules.
• Manages departmental projects to achieve goals with regulatory compliance and quality.
• Schedules and leads department and interdisciplinary meetings.
• Supervises direct report staff including hiring and evaluations.
• Optimizes utilization of Pyxis equipment.
• Develops and implements new program goals and growth strategies.
• Conducts needs assessments for program development.

Skills

Project management

Interpersonal skills

Written & verbal communication

Customer service mindset

Adaptability

Team leadership

Education

Bachelor's degree or higher

PTCB/NHA Certification

Tools

EPIC

Pyxis ES

Job description

The Program Manager II supports department or program leadership and manages the activities and functions of a large or complex program or multiple programs to ensure that goals and objectives specified for the program are accomplished in accordance with established priorities, time limitations, funding limitations or other specifications. The program provides a specific service or carries out specific activities as a separate entity or as a component program within a department, but it is not a department itself.

Responsibilities include, but are not limited to:

• Manages day-to-day operational and personnel issues


• Prepares and manages staff schedules


• Manage departmental projects to achieve goals, maintains regulatory compliance, enhances quality, improves patient safety and optimizes operational efficiency.


• Schedules and leads department and interdisciplinary meetings


• Supervises direct report staff including participation in hiring decisions, disciplinary action and completion of annual performance appraisals


• Optimize utilization of Pyxis equipment


• Develops and independently implements new or revised program goals, strategies and objectives to sustain and grow programs and services.


• Performs needs assessments and analyzes and studies participant, member and community needs for basis of program development.


• Develops and schedules a program work plan in accordance with specifications, objectives and funding limitations; oversees daily operations and coordinates program activities through assigned staff; prioritizes and delegates work activities.


• Prepares budget proposals and recommendations and establishes a budget control system for controlling expenditures; controls expenditures in accordance with budget allocations; recommends equipment and resources for program.


• Prepares proposals for corporate and foundation funding and/or funding continuation from outside sponsors/donors.


• Represents the Program to the public, key stakeholders and other interested parties


• Confers with and advises staff and others to provide technical advice, problem solving assistance, answers to questions and program goals and policy interpretations; refers to appropriate department or person when unable to respond.


• Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies/funders.


• Evaluates program effectiveness to develop and implement improved methods; devises evaluation methodology and implements; analyzes results and takes proper action based on outcome.


• Reviews applications or other program documents to determine acceptance or make decisions pertaining to program


• Other duties as assigned by Operational Managers

• Bachelor's degree or greater preferred, or combination of applicable experience and education


• PTCB/NHA Certification required


• Knowledge of EPIC and Pyxis ES preferred

Skills:

• Excellent project management planning and execution skills


• Microsoft Excel and Word Fluency


• Outstanding Interpersonal Skills


• Great oral and written communications skills


• Strong service-orientation and team-focus


• Adaptable and able to embrace change gracefully.

, 184 - Pharmacy - MSH, Mount Sinai Hospital