Administrative Manager; HSO Specialty Pharmacy; Full Time Days

Mount Sinai; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Mount Sinai seeks an Administrative Manager to direct and oversee administrative operations across departments, including HR, and clinical services, ensuring compliance with regulations and efficient use of resources.

You will supervise clerical and call center teams, analyze processes, implement improvements, and support budget planning with leadership. Minimum 7+ years in management in healthcare settings is preferred.

Qualifications

• Bachelor's degree in business or public administration or related field; Master’s preferred.
• 7+ years of experience in an administrative or management capacity.
• Experience overseeing administrative functions in healthcare or hospital settings.

Responsibilities

• Oversee clerical, administrative and call center activities within the department.
• Analyze processes and implement procedural/policy changes to improve operations.
• Identify cost-saving opportunities and optimize records disposal and supply usage.
• Prepare and review operation reports and schedules for accuracy and efficiency.
• Assist in budget planning and monitor financial status with leadership.
• Interpret and administer personnel policies including hiring, performance appraisals and training.
• Develop and conduct staff training programs to support departmental operations.
• Support quality assurance programs to meet accrediting standards and regulations.

Skills

People management

Process optimization

Budget planning

Policy implementation

Training program development

Quality assurance

Regulatory compliance

Leadership

Education

Bachelor's degree in business or public administration or related field

Master's degree preferred

Job description

The Administrative Manager plans, directs and oversees all administrative operations, human resources, and/or clinical services. This position may oversee facilities planning, maintenance and custodial operations as well as responsibility of grants and contracts and capital budget.

1. Manages and coordinates activities of clerical, administrative and call center personnel of the department

2. Analyzes internal processes and plans or implements procedural and policy changes to improve operations

3. Recommends cost saving methods, such as supply changes and disposal of records to improve efficiency of department

4. Prepares and reviews operational reports and schedules to ensure accuracy and efficiency

5. Assists in the planning of budgetary needs by analyzing short and long-term program plans. Collaborates with department leadership to assure the completion of the annual budget and subsequent monitoring of financial status of the department, unit or division

6. Interprets and administers personnel policies such as hiring, performance appraisals, training, staff disciplinary activity and salary recommendations. Ensures compliance with federal, state and local regulations regarding equal pay and equal employment

7. Facilitates creation of training programs. Conducts training for staff to carry out departmental programs and services

8. Facilitates implements quality assurance programs to meet standards and regulations of federal, state and city accrediting agencies

9. Ensures standards and regulations of accrediting agencies such as Joint Commission on the Accreditation of Healthcare (JCAHO) and New York State and City Department of Health are met

10. Chairs department committees and participates in hospital committees as assigned

11. Performs other related duties

• Bachelors degree in business or public administration or related field, Masters preferred
• 7+ years experience in an administrative or management capacity

Non-Bargaining Unit, 601 - HSO Specialty Pharmacy - MSH, Mount Sinai Hospital