Program Manager II, Global Logistics — Process Excellence

Amazon; Tempe (AZ); On-site; USD 74,000 - 130,000; Full time

Job summary

Amazon Global Logistics is seeking a Program Manager II for the ACES group to drive end-to-end process improvements across import operations. You will apply Lean/Six Sigma, analyze data, and brief senior leaders on performance while coordinating with operations, tech, and finance teams worldwide.

In this role you’ll develop KPI dashboards, monitor progress, and lead cross-functional alignment for new network changes and launches, with up to 25% travel to US sites.

Qualifications

• 3+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.).
• Experience working cross functionally with tech and non-tech teams.
• 3+ years of driving end to end delivery, and communicating results to senior leadership experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
• Experience building processes, project management, and schedules.
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.

Responsibilities

• Own end-to-end delivery of cross-functional process improvement programs across Amazon's global import operations, from scoping and planning through execution and post-launch measurement.
• Apply Lean/Six Sigma methodologies to identify cost and speed optimization opportunities, translating data-driven insights into scalable solutions across multiple operational sites.
• Partner with operations, technology, and finance teams as well as external logistics providers to align priorities, resolve dependencies, and drive measurable improvements in supply chain performance.
• Develop and maintain KPI dashboards and program status reporting, communicating progress, risks, and recommendations to senior leadership through written narratives and business reviews.
• Lead cross-functional stakeholder alignment to support new building launches, network changes, and operational enhancements that improve the end-to-end customer experience.
• Role requires some onsite warehouse monitoring with up to 25% travel across the US.

Skills

Program/Project management

Data-driven decision making

Cross-functional collaboration

Lean/Six Sigma

Stakeholder management

Tools

Excel

SQL

Job description

Amazon Global Logistics is seeking a Program Manager II for the ACES group to drive end-to-end process improvements across import operations. You will apply Lean/Six Sigma, analyze data, and brief senior leaders on performance while coordinating with operations, tech, and finance teams worldwide.

In this role you’ll develop KPI dashboards, monitor progress, and lead cross-functional alignment for new network changes and launches, with up to 25% travel to US sites.