Program Manager II - Civil Rights & Labor Systems Administrator (61032626)

State of South Carolina; Columbia (SC); On-site; USD 80,000 - 105,000; Full time

Job summary

South Carolina Department of Transportation seeks a skilled program administrator to support DBE, Civil Rights, and Labor initiatives through the AWP CRL module. You will lead system enhancements, ensure compliance, and provide data-driven insights while coordinating with IT Services and external stakeholders.

The role includes admin of user access, developing reports, and delivering training to staff and contractors to promote efficient operations and consistent processes.

Qualifications

• Bachelor's degree and 5+ years of relevant program management experience, or an approved equivalence.
• Experience supporting DBE, Civil Rights, and Labor programs preferred.
• Ability to develop reports and data tools to monitor performance and compliance.
• Ability to deliver instructor-led training and user documentation.

Responsibilities

• Provide technical and system support to promote program operations and compliance.
• Administer the AWP CRL module and coordinate with IT Services and DBE Office.
• Collaborate with AASHTO, FHWA, and peer states to implement system improvements.
• Manage user access and security roles for internal staff and external contractors.
• Develop and maintain reports, dashboards, and data tools for monitoring program performance.

Skills

DBE program knowledge

Civil Rights compliance

Data analysis

Training delivery

Security/access management

Education

Bachelor's degree

Tools

AWP CRL module

Job description

Under limited supervision of the Director of Construction, supports SCDOT DBE, Civil Rights, and Labor Programs through technology, business process improvement, application administration, and end-user support. Provides technical and system support to promote effective program operations and compliance with applicable state and federal requirements.

Serves as the business application administrator and program lead for the AASHTOWare Project (AWP) Civil Rights & Labor (CRL) module, supporting key program areas including the Disadvantaged Business Enterprise (DBE) Program, prompt payment compliance, certified payrolls, Equal Employment Opportunity (EEO), On‑the‑Job Training (OJT), and other CRL‑related functions. The position provides system and technical support to the Director of Construction, DBE Office, and coordinates with IT Services as needed. Ensures data integrity, system configuration, upgrade testing, and effective utilization of the module to support agency operations and federal compliance requirements.

Supports the administration and continuous improvement of the AWP CRL module by collaborating with AASHTO, the software vendor, FHWA, and peer state Departments of Transportation to identify system improvements, implement enhancements, and promote best practices. Evaluates changes in federal regulations and agency business processes, translating operational needs into system improvements and updated procedures. Serves as the primary point of contact for agency personnel and external stakeholders by providing guidance, troubleshooting system issues, and recommending process improvements that increase efficiency and consistency.

Administers user access for internal staff and the external contractor community, including account management, security roles, and access support. Coordinates with technical staff when necessary to resolve application issues while ensuring appropriate security and user management practices are maintained.

Supports ongoing DBE, Civil Rights, and Labor program operations through reporting, data analysis, and process improvement initiatives. Devleops, maintains, and enhances reports and data tools used to monitor program performance, identify compliance issues, support management decision‑making, and meet state and federal reporting requirements. Develops and delivers instructor‑led training, webinars, user documentation, standard operating procedures, and other educational resources to ensure effective use of CRL module.

Performs other related duties as assigned.

A bachelor's degree and five (5) years of relevant program management experience; or an approved acceptable equivalence. A valid motor vehicle operator's license is required.

The physical demands for the essential functions includes sitting or standing at a desk for an extended periods and working on a computer. May be required to lift up to 30 lbs. May be required to work outside normal business hours.

The South Carolina Department of Transportation is committed to a diverse workforce and does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.