Program Manager (II)

Aquent; Mountain View (CA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Subsidized health plans

Vision and dental plans

Paid sick leave

Retirement plan with match

Online training (Aquent Gymnasium)

Job summary

Aquent seeks a highly motivated Program Manager to independently manage complex programs that span multiple teams and drive critical business outcomes. You will author charters, craft detailed plans, manage dependencies, and coordinate cross-functional execution with a focus on change management, governance, and continuous improvement.

You will build strong stakeholder relationships, monitor KPIs, and ensure alignment with product quality and brand integrity while delivering programs on schedule

Qualifications

• Proficiency in Communications Management (PgM/TPM).
• Experience leading cross-functional programs and teams.
• Strong ability to manage organizational change and related processes.
• Demonstrated technical judgment in program decisions.
• Proven stakeholder management and communication skills.
• Solid planning, scheduling, and budgeting capabilities.
• Experience with portfolio management across multiple programs.
• Empathy and understanding of users and stakeholders.
• Proven execution and governance skills for programs.
• Commitment to continuous improvement and process optimization.

Responsibilities

• Independently author comprehensive program charters with scope, timelines, resources, risks, and dependencies.
• Develop detailed project plans with phase breakdowns, risks, and dependencies.
• Cultivate trusted relationships with program stakeholders for informed decisions.
• Proactively manage escalations and drive timely resolutions.
• Design and implement program communication plans for various stakeholders.
• Execute change management plans with rollout impact analysis.
• Collect data for governance and maintain accurate trackers and status reports.
• Identify tasks and manage dependencies while considering product quality and brand integrity.
• Define governance structures, manage mitigations and postmortems, and run effective team meetings.
• Define program phasing and metrics to drive continuous improvement and optimize resources.

Skills

Communications Management

Team Management

Managing Organizational Change

Technical Judgment

Stakeholder Management

Planning

Portfolio Management

User understanding

Execution and Governance

Continuous Improvement

Job description

Aquent is partnering with a leading technology company that is at the forefront of innovation, shaping the future of digital experiences for millions worldwide. We are seeking a highly motivated and independent Program Manager to join their dynamic team. In this pivotal role, you will independently manage the full lifecycle of complex programs, driving critical business outcomes and implementing strategic optimizations. Your expertise will directly impact the efficiency and success of initiatives that reach across multiple teams, ensuring seamless execution and continuous improvement. This is an incredible opportunity to leverage your program management prowess to solve cross-functional challenges, build strong stakeholder relationships, and contribute to groundbreaking projects that define industry standards.

About the Role

As a Program Manager, you will be instrumental in organizing, managing, and optimizing program activities that deliver significant business results. You will develop robust systems to proactively identify areas for improvement, drive future optimizations, and implement effective change management strategies, all while monitoring key performance metrics. Your ability to navigate evolving circumstances with independent judgment and manage diverse stakeholder expectations will be crucial to your success. You will operate with a deep understanding of your program’s domain, ensuring every initiative is executed with precision and strategic foresight.

• Independently author comprehensive program charters that define scope, timelines, objectives, resourcing, and potential risks or dependencies for advanced programs.
• Develop detailed project plans, breaking down complex initiatives into discrete phases, identifying risks and dependencies, and providing clear visibility into program constraints.
• Cultivate trusted relationships with program stakeholders to facilitate informed decision-making and optimize team roles and responsibilities.
• Proactively manage program escalations, collaborating closely with stakeholders to achieve timely and effective resolutions.
• Design and implement predictable program communication plans, tailored to various stakeholder types, and represent the program team across diverse touchpoints.
• Execute change management requirements identified by stakeholders, developing rollout plans with impact analysis and monitoring progress to resolve any misalignments.
• Independently determine and collect essential data for effective program execution and governance, maintaining accurate project trackers and status reports.
• Identify and execute program tasks, proactively managing dependencies while incorporating principles of product quality, inclusivity, and brand integrity.
• Define robust program governance structures, ensuring effective management of mitigations, postmortems, and escalations, and facilitate productive program team meetings.
• Determine program phasing and metrics that drive continuous improvement, including efficient resource management, in close collaboration with stakeholders.
• Establish regular checkpoints to deliver and assess improvement metrics, providing transparency and rationale for any program pivots.

Qualifications

Minimum role qualification requires proficiency in:

• Communications Management (PgM/TPM)
• Team Management
• Managing Organizational Change (PgM/TPM)
• Technical Judgment (TPM)
• Stakeholder Management (PgM/TPM)
• Planning (PgM/TPM)
• Portfolio Management (PgM/TPM)
• User understanding and empathy
• Execution and Governance (PgM/TPM)
• Continuous Improvement (PgM/TPM)

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.