Program Manager for In-School Youth Programs

New York City Department of Youth and Community Development; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

The City of New York’s DYCD seeks a Community Coordinator to monitor SYEP providers and ensure high‑quality youth services. The role involves communicating program policies to providers and supporting data-driven decision making.

Responsibilities include field visits, audits, supervising seasonal staff, and maintaining logs. The position requires adaptability, teamwork, and strong analytical skills within a dynamic public service environment.

Qualifications

• Experience in workforce and youth development field preferred.
• Excellent verbal and written communication skills.
• Strong problem solving and analytical skills.
• Enjoy working as a team member as well as independently.
• Ability to multi-task and meet deadlines.

Responsibilities

• Monitor and evaluate the performance of SYEP providers to ensure high-quality services.
• Communicate program policies, procedures, and expectations clearly to providers.
• Utilize DYCD’s web-based information and contract performance management systems.
• Conduct field visits to provider sites for assessments and evaluations.
• Perform audits of provider program records and ad-hoc visits for special initiatives.
• Supervise seasonal staff and track monitoring tasks.
• Compile and analyze provider performance data to inform unit strategies.
• Support additional projects within the SYEP unit.
• Maintain a flexible work schedule as required by the program.

Skills

Youth development

Verbal communication

Written communication

Analytical skills

Teamwork

Multitasking

Interpersonal skills

MS Office

Education

Bachelor's degree

High school diploma

Job description

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.
- Monitor and evaluate the performance of SYEP providers to ensure the delivery of high-quality services to youth participants.
- Communicate program policies, procedures, and expectations clearly to providers to support achievement of contractual goals in areas such as recruitment, job development, data entry, enrollment, placement, timekeeping, payroll, monitoring, evaluation, counseling, budgeting, and recordkeeping.
- Utilize DYCD’s web-based information and contract performance management systems effectively.
- Conduct field visits to provider sites for pre-program assessments, in-program monitoring, and post-program evaluations, offering technical assistance as needed.
- Perform audits of provider program records and make ad-hoc visits to support special initiatives or events.
- Supervise seasonal staff, assign and track monitoring tasks, and maintain accurate logs of monitoring activities.
- Compile and analyze provider performance data and reports to inform unit strategies and management decisions.
- Support additional projects and tasks as needed within the SYEP unit.
- Maintain a flexible work schedule as required by the program and at the discretion of the supervisor.
COMMUNITY COORDINATOR - 56058

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

1) Experience in and knowledge of workforce and youth development field preferred.) Excellent verbal and written communication skills.3) Strong problem solving and analytical skills.4) Enjoy working as a team member as well as independently.5) Ability to multi-task and meet constricted deadlines designated by program requirements and needs.6) Strong interpersonal skills resulting in exceptional rapport with people.7) Computer literate with advanced knowledge of Microsoft Office suits.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.