Program Manager, Executive Operations & Faculty Actions (contractual)

University of Maryland, Baltimore (UMB)

Baltimore (MD)

Hybrid

USD 86,000 - 95,000

Full time

46 hours ago

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Benefits offered by this job

Telework up to 2 days/week

Comprehensive benefits package

Job summary

University of Maryland, Baltimore (UMB) seeks a seasoned Program Manager to provide high-level program management and executive operational support to the Office of the Chair, coordinating faculty appointment, promotion, and tenure actions and related processes.

The role works with the Program Director as a liaison among the Chair, faculty, and School of Medicine offices; duties include drafting official letters, scheduling, travel, purchasing, and handling confidential records.

Qualifications

Bachelor's degree required; PMP preferred.
4 years of program oversight including planning, budget, and coordination.
Experience with academic administration and executive support is a plus.

Responsibilities

Manage faculty appointment, promotion, tenure and related materials.
Coordinate Chair travel, scheduling, and routine correspondence.
Draft and prepare letters of appointment, promotion, and other official communications.
Prepare meeting materials and track deadlines and action items.
Maintain confidential records and triage sensitive matters.

Skills

Project management

Communication

Education

Bachelor's degree

PMP Certification

Job description

Exciting and challenging opportunity for a seasoned professional to provide high-level program management and executive operational support to the Office of the Chair, with primary responsibility for coordinating faculty appointment, promotion, and tenure (APT) actions and other faculty administrative processes.

The Program Manager works closely with the Program Director to implement departmental priorities, manage executive operations, and ensure the timely and accurate completion of sensitive, complex, and high-visibility activities.

The position serves as a key administrative liaison among the Chair, Program Director, Department Administrator, faculty, School of Medicine offices, and internal and external stakeholders. Responsibilities include managing faculty actions and associated documentation; coordinating the Chair's travel, purchasing, scheduling, and routine correspondence; preparing and drafting executive-level correspondence, promotion and appointment letters, and other official materials; and supporting departmental meetings, events, projects, and administrative initiatives.

The individual selected will be expected to work in a fast-paced, highly productive academic research environment. They must be a self-starter, resourceful and able to anticipate "next steps". The position exercises independent judgment in managing assigned processes, interpreting and applying established policies and procedures, handling confidential faculty and personnel information, identifying deadlines and required actions, and resolving routine operational issues. Matters requiring policy interpretation, strategic decision-making, or senior-level intervention are escalated to the Program Director or Chair as appropriate. The highest level of confidentiality and professionalism is expected.

Note: This position is eligible for up to two days/week for telework.

Benefits: Contingent Category II

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of.

Contingent Category II staff receive a generous leave package that includes:

over 2 weeks of vacation each year
paid holidays
sick time
time for community service
subsidized comprehensive health insurance
supplemental retirement options
professional learning and development programs
limited tuition remission for employees enrolled at UMB
life insurance and long-term disability
flexible work schedules and teleworking options (if applicable per job)

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

Essential Functions

Faculty Actions and Academic Administration (50%)

Manage the administrative lifecycle of faculty appointment, promotion, tenure, and related academic actions for the department in coordination with the Program Director, faculty leadership, and School of Medicine Office of Academic Administration.
Review faculty action materials for completeness, accuracy, and compliance with School of Medicine requirements; identify missing or inconsistent documentation and coordinate resolution with faculty and appropriate administrative offices.
Coordinate external reviewer processes, including relationship documentation, reviewer classification, formal requests, distribution of candidate materials, tracking of responses, follow-up correspondence, and maintenance of confidential reviewer records.
Draft and prepare appointment, promotion, tenure, and other faculty action correspondence for review by the Program Director, Chair, and other appropriate leadership.
Coordinate departmental APT committee activities, including meeting scheduling, preparation and distribution of confidential materials, documentation of required actions, and follow-up.

Executive Operations and Office of the Chair Support (30%)

Manage day-to-day executive operations for the Office of the Chair in coordination with the Program Director, ensuring timely follow-through on administrative priorities, requests, deadlines, and commitments.
Coordinate complex scheduling and meeting logistics for the Chair, including meetings involving faculty, senior leadership, institutional partners, candidates, donors, and external stakeholders.
Manage travel arrangements and reimbursements for the Chair, including preparation of itineraries, coordination of transportation and lodging, processing of required documentation, and reconciliation of travel expenses in accordance with University policies.
Coordinate purchasing and procurement activities for the Office of the Chair, including preparation and submission of purchasing documentation, tracking of transactions, and coordination with departmental and institutional administrative offices.
Manage routine correspondence on behalf of the Office of the Chair and draft, edit, and prepare higher-level correspondence for review and signature, including letters of appointment, promotion, recommendation, recognition, support, and other official communications.
Prepare meeting materials, agendas, correspondence, presentations, reports, and supporting documentation for the Chair and Program Director.
Track action items, deadlines, and follow-up arising from meetings and executive requests; communicate with responsible parties and ensure items are advanced to completion.
Serve as a primary administrative point of contact for the Office of the Chair, independently responding to routine inquiries and appropriately triaging sensitive, complex, or strategic matters to the Program Director or Chair.
Maintain confidential executive, faculty, and departmental records and ensure appropriate handling of sensitive information.

Program and Departmental Operations (20%)

Coordinate meetings, seminars, faculty activities, and departmental events assigned by the Program Director or Chair, including scheduling, logistics, materials, communications, and follow-up.
Compile information and prepare routine reports, summaries, presentations, and administrative materials to support departmental planning and decision-making.
Perform other related duties and special projects as assigned.

Minimum Qualifications

Education: Bachelor's degree. Bachelor's degree in business administration, public administration, higher education, human resources, or a related field preferred.

Experience: Four (4) years of program oversight including program planning, budget, and coordination.

Certification/Licensure: Project Management Professional (PMP) Certification preferred.

Other: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.

Preferred Qualifications

Bachelor’s degree in business administration, public administration, higher education, human resources, or a related field Preferred. Preference may be given to applicants with master’s level credentials.
Three years of progressively responsible experience in program coordination, academic administration, executive operations, faculty affairs, or a related administrative area preferred.
Experience managing multiple priorities and deadlines and working with senior leadership in a professional or academic environment. Experience in an academic medical center, university, or other complex higher education environment preferred.
Three writing samples strongly encouraged.

Knowledge, Skills, Abilities

Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

Hiring Range: $85,500.00 - $95,000.00; Commensurate with education and experience.

UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact leave_and_accom@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.

Job

Reg or CII Exempt Staff

Employee Class

Exempt Contingent II

Full Time/Part Time

Full-Time

Shift

Day Job

Organization

School of Medicine - Epidemiology and Public Health

Job Posting

Aug 26, 2026