Program Manager – Enterprise SOC Services (Secret Clearance)

ShorePoint; Washington (District of Columbia); In loco; USD 150.000 - 190.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive benefits package

Premium healthcare providers

144 hours PTO

11 holidays

85% insurance premiums covered

401(k)

Continuing education

Certification maintenance and reimburs

Descrizione del lavoro

ShorePoint seeks a Program Manager - Enterprise SOC Services (Secret Clearance) to oversee the operational management of enterprise cybersecurity programs in Washington, DC. You will lead strategic SOC consolidation and drive continuous improvement initiatives, coordinating across multiple SOC-related efforts.

You will manage executives, staff and government stakeholders, delivering metrics, risk reviews, and performance reports while shaping the growth and culture of this fast-growing security

Competenze

• Bachelor’s degree or 3+ additional years of relevant experience in lieu of degree.
• 10+ years of relevant experience.
• PMI PMP certification or equivalent with eight (8) years of cybersecurity experience OR ten (10) years of documented cybersecurity project management experience.
• Applicants must hold and maintain an active Secret clearance.
• Proven ability to analyze complex requirements and translate them into clear, actionable tasks and processes.

Mansioni

• Serve as the single accountable program leader. Direct task order leads and ensure qualified staff.
• Develop and maintain the enterprise Program Management Plan, integrated schedules, cost analyses, Risk Register and Issues Log.
• Lead monthly Program Management Reviews with government leads and deliver Monthly Management Reports.
• Own all status reporting across the task orders, plus meeting summaries and data calls responses.
• Direct bi-weekly SOC Performance and Investment Metrics briefings and quarterly written reports.
• Oversee a centralized cybersecurity intake process for all service requests and reporting.
• Develop the SOC Communications Plan and act as executive communicator to senior government leadership during incidents.
• Serve as the primary point of contact for executive-level government leadership.

Conoscenze

Executive-level communication

Program management

Security operations

SOC/enterprise programs

Leadership

Risk management

Formazione

Bachelor’s degree or 3+ years experience

PMP certification

Strumenti

ServiceNow

CISSP/CISM certifications

Descrizione del lavoro

Who we are:

ShorePoint is a fast-growing, industry-recognized and award-winning cybersecurity services firm focused on high-profile, high-threat public and private sector customers who demand experience and proven security models to protect their data. We embrace a "work hard, play hard" mentality and celebrate individual and company successes. We are passionate about our mission and going above and beyond to deliver for our customers, while fostering an environment that supports creativity, accountability, mission success, critical thinking and a desire to give back to our community.

The Perks:

• comprehensive benefits package
• major carriers for healthcare providers
• 144 hours of PTO
• 11 holidays
• 85% of insurance premiums covered
• a 401(k)
• continuing education
• certification maintenance and reimbursement

Who we’re looking for:

We are seeking a Program Manager - Enterprise SOC Services (Secret Clearance) to oversee the operational management of enterprise-level cybersecurity programs. This individual will play a critical role in leading strategic SOC consolidation, driving continuous improvement initiatives, and ensuring the effective execution of enterprise cybersecurity efforts. The Program Manager - Enterprise SOC Services position requires strong leadership, executive-level communication, and the ability to coordinate across multiple SOC-related initiatives. This is a unique opportunity to shape the growth, development and culture of an exciting and fast-growing company in the cybersecurity market.

What you’ll be doing:

• Serve as the single accountable program leader. Hold authority to direct task order leads and ensure each has sufficient qualified staff, both in numbers and qualifications.
• Develop and maintain the enterprise Program Management Plan, integrated schedules, cost analyses, Risk Register and Issues Log. Lead periodic risk and issue reviews with the customer.
• Lead monthly Program Management Reviews with government leads, the COR and task order leads. Deliver the corresponding Monthly Management Reports.
• Own all weekly, monthly and quarterly status reporting across the task orders, plus meeting summaries and responses to ad hoc data calls.
• Direct bi-weekly SOC Performance and Investment Metrics briefings and quarterly written reports.
• Oversee a centralized cybersecurity intake process for all service requests. Responsibilities include triage, routing, backlog and trend reporting, and requirements gathering with customer stakeholders.
• Develop the SOC Communications Plan. Act as executive-level communicator to senior government leadership during significant incidents.
• Serve as the primary point of contact for executive-level government leadership, ensuring consistent communication and program transparency.
• Manage collaboration, coordination, and performance across multiple SOC initiatives.
• Drive strategic SOC consolidation efforts to unify operations and optimize enterprise-wide cybersecurity.
• Oversee the implementation of continuous improvement practices to enhance SOC readiness and resilience.
• Direct subordinate managers and experienced specialists in the execution of tactical and operational plans.
• Contribute to the development of strategy and operational direction for enterprise cybersecurity.
• Communicate short- and long-term operational direction to diverse stakeholders, ensuring effective alignment and execution.

What you need to know:

• Experience leading a program of roughly 50 to 60 personnel spanning 24x7x365 operations, threat hunting and intelligence, including subordinate key personnel.
• Experience with shared-services or managed-services delivery models, including service catalogs, SLAs, cost recovery and charge-back.
• Experience with federal contract management, including COR relationships, transitions, option-period planning and deliverable acceptance processes.
• Familiarity with federal cybersecurity requirements: FISMA, NIST SP 800-53, the NIST Cybersecurity Framework, OMB M-21-31 and CISA incident reporting.
• Experience producing executive dashboards and metrics-driven investment recommendations.
• Expertise in program and operational management within complex cybersecurity environments.
• Experience leading strategic consolidation initiatives and driving enterprise-level improvements.
• Strong executive communication skills to interface with senior leadership and stakeholders

Must have’s:

• Bachelor’s degree or 3+ additional years of relevant experience in lieu of degree.
• 10+ years of relevant experience.
• Project Management Professional certification (PMP) or equivalent plus eight (8) years of cybersecurity experience OR ten (10) years of documented cybersecurity project management experience.
• Proven ability to analyze complex requirements and translate them into clear, actionable tasks and processes through critical thinking
• Applicants must hold and maintain an active Secret clearance.

Beneficial to have:

• Hold one or more of the following active certifications: Information Technology Infrastructure Library (ITIL) 4, Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM).
• ServiceNow experience
• Prior experience consolidating multiple SOCs or onboarding new organizations into an enterprise SOC.

Where it’s done:

• Onsite (Washington, DC).