Manager, Community Integration I (TCE)-70000000

Goodwill Columbus; Whitehall (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Goodwill Columbus is seeking a Community Integration Manager to lead a dedicated team that supports individuals with developmental disabilities in building community ties and independence. You will oversee staffing, partnerships with local groups, and the delivery of person-centered services.

The role emphasizes supervision, compliance with regulations, and rapid problem-solving in a dynamic environment. In-person, full-time work with responsibilities spanning operations, budgeting, and direct

Qualifications

• Associate's or Bachelor's degree in a related field preferred.
• Experience working with individuals with developmental or intellectual disabilities preferred.
• Previous supervisory, leadership, or team management experience.
• Strong communication, organizational, and decision-making skills.
• Ability to coach, motivate, and develop employees.
• Knowledge of state and federal regulations related to developmental disability services.
• Ability to pass a DOT physical examination or obtain physician clearance for transportation duties.

Responsibilities

• Lead and develop your team by recruiting, training, coaching, and supporting Community Coordinators, Direct Care Staff, and Floaters.
• Drive community inclusion by building partnerships with local businesses, volunteer groups, and community organizations.
• Ensure high-quality services by monitoring programs for safety, inclusivity, and alignment with individual goals and standards.
• Coordinate daily operations including transportation oversight, scheduling, and staffing coverage.
• Manage resources by overseeing participant funds and activity budgets with accurate documentation.
• Provide direct support when needed by stepping in for transportation, staffing, or emergencies.

Skills

Leadership

Supervisory

Communication

Organizational skills

Decision-making

Coaching

Problem-solving

Flexibility

Education

Associate's or Bachelor's degree

Job description

Community Integration Manager

Pay: $23.00/hour
Location: In Person
Schedule: Full-Time, Exempt

Build Lives of Possibility and Purpose

At Goodwill, our mission is to help people build lives of possibility and purpose. Every day, we create opportunities for individuals to gain independence, strengthen community connections, and achieve their personal goals.

As a Community Integration Manager, you’ll play a key role in bringing that mission to life. You’ll lead a dedicated team that supports individuals with developmental disabilities as they build meaningful relationships, develop new skills, participate in their communities, and discover their full potential.

This is more than a management position. It’s an opportunity to make a lasting impact while leading a team committed to person-centered support, inclusion, and empowerment.

If you’re an experienced leader who thrives in a dynamic environment and is passionate about helping others succeed, we’d love to meet you.

What You’ll Do

Lead & Develop Your Team

• Recruit, train, coach, and support Community Coordinators, Direct Care Staff, and Floaters
• Foster a positive, accountable, and person-centered team culture
• Provide ongoing performance feedback, professional development, and supervision

Drive Community Inclusion

• Build and maintain partnerships with local businesses, volunteer organizations, and community groups
• Support individuals in developing skills, relationships, and meaningful community connections
• Promote opportunities that encourage independence, informed choice, and self-advocacy

Ensure High-Quality Services

• Monitor programs to ensure services are safe, inclusive, and aligned with individual goals
• Ensure compliance with state, federal, and organizational standards
• Support continuous improvement efforts and best practices

Coordinate Daily Operations

• Oversee participant transportation and ensure safe, reliable travel experiences
• Collaborate with families, providers, and interdisciplinary teams
• Assist with scheduling, staffing coverage, and operational needs as they arise

Manage Resources

• Oversee participant funds and activity budgets
• Ensure accurate financial documentation and responsible use of resources

Provide Direct Support When Needed

• Step in to transport participants, provide staffing coverage, or assist during emergencies
• Support staff and participants through unexpected or challenging situations

What You’ll Bring

Required Qualifications

• Associate's or Bachelor's degree in a related field preferred
• Experience working with individuals with developmental or intellectual disabilities preferred
• Previous supervisory, leadership, or team management experience
• Strong communication, organizational, and decision-making skills
• Ability to coach, motivate, and develop employees
• Strong problem-solving skills and the ability to remain calm under pressure
• Flexibility and adaptability in a fast-paced environment
• Knowledge of state and federal regulations related to developmental disability services
• Ability to obtain and maintain all required certifications
• Ability to pass a DOT physical examination or obtain physician clearance for transportation duties

Work Environment

This role combines office, program site, and community-based work environments.

You may regularly work in:

• Community organizations and volunteer sites
• Recreational facilities
• Retail and business locations
• Animal shelters and nonprofit organizations
• Other community settings that support participant engagement

Expect:

• Moderate noise levels
• Frequent movement between locations
• Exposure to varying weather conditions during community activities

Physical Requirements

The successful candidate must be able to:

• Walk, stand, bend, and move frequently throughout the day
• Assist individuals with mobility, hygiene, and behavioral support needs
• Lift, transfer, or support up to 100 pounds with assistance when necessary
• Use a computer and other technology for documentation, scheduling, and communication
• Safely operate agency vehicles and transport participants