Program Manager/Designated Coordinator

Volunteers of America of Minnesota and Wisconsin; Saint Paul (MN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dedicated nonprofit organization committed to improving the lives of individuals with disabilities and older adults. In this full-time role, you will oversee the daily management of residents, ensuring a therapeutic environment while providing essential life skills training. Your expertise in human services will guide you in supporting residents with compassion and professionalism. This role offers a unique opportunity to make a meaningful impact in the community, fostering self-reliance and dignity among those you serve. If you are passionate about helping others and thrive in a supportive team environment, this position is perfect for you.

Qualifications

• Degree in human services or equivalent experience required.
• Experience with direct care services for individuals with disabilities.

Responsibilities

• Oversee daily management of residents and provide life skills training.
• Ensure compliance with health, safety, and fire standards.

Skills

Life Skills Training

Medication Administration

Supervision and Training

Crisis Management

Compliance Monitoring

Education

Baccalaureate Degree in Human Services

Associate's Degree in Human Services

Diploma in Human Services

50 Hours of Education in Human Services

Tools

HIPAA Compliance Knowledge

Budget Management

Transportation Skills

Job description

Volunteers of America Minnesota is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity and hope.

Job Description

Position Status:
This is a PAID Full-Time role.

Primary Duty:
Responsible for overseeing the supervision and daily management of the residents residing in the program. This position also includes fulfilling direct support work hours as necessary.

Essential Duties and Responsibilities:

1. Promotes and assists in the development of a wholesome and therapeutic environment.
2. Routinely participates in service planning.
3. Provides life skills training and management as directed by the needs of the program participant (e.g. sex education, drug education, relaxation techniques, etc.).
4. Provides medication administration and oversight to residents.
5. Works within and supports the agency’s treatment philosophy.
6. Provides supervision and training to staff on all shifts.
7. Dresses in a manner that is functional, clean and appropriate for the work setting.
8. Routinely works with the Regional Manager on issues involving health and safety and overall progress in the program.
9. Develops and monitors resident activities.
10. Acts as on-call person when staff are ill or when other scheduling conflicts occur.
11. Oversees all home maintenance including scheduling of repairs.
12. Regularly monitors the facility to ensure compliance with fire, safety and health standards.
13. Regularly inventories and monitors food and supplies.
14. Coordinates routine medical, psychological and social interventions as needed.
15. Adheres to budget.
16. May be required to transport residents utilizing either personal or company vehicle.
17. Assures situation assessment and interpretation is responsive to individual program participant needs.
18. Exercises good judgment in regard to responding to program participant’s needs.
19. Oversees all resident documentation, ensuring compliance with established standards.
20. Creates a safe, therapeutic atmosphere at the home.
21. Assists in the planning, development and implementation of individual program plans.
22. Provides a healthy and appropriate model for residents and staff to emulate.
23. Assures proper medical care is provided as needed for the residents.
24. Assures program participant privacy is maintained by being knowledgeable and following HIPAA privacy and security regulation.
25. Participates in on-call rotation as assigned.
26. Maintains a flexible schedule to meet the needs of the program.
27. Other duties as assigned.

Qualifications

Baccalaureate degree in a field related to human services, and one (1) year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older,
(or) An Associate’s degree in a field related to human services, and two (2) years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older,
(or) A diploma in a field related to human services from an accredited post-secondary institution and three (3) years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older
(or) A minimum of 50 hours of education and training related to human services and disabilities; and four (4) years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified in clauses listed above.

Additional Information

The Services for Persons with Special Needs (SPSN) division is dedicated to serving individuals with developmental disabilities of any age. Support services may be provided in the consumer's home, in their local community or in a foster-care, residential setting.

If interested, apply directly at http://www.voamnwi.org