Program Manager, Cyber

Referral Job Portal; Orlando (FL); On-site; USD 100,000 - 140,000; Full time

Job summary

Universal Orlando is seeking a Program Manager to plan and execute multiple technology initiatives across UDX Operations and Technology. This role blends hands-on program management with cross-functional leadership and strategic direction.

You will develop program plans, manage budgets, and coordinate with teams across Global and regional projects including international work such as Universal Studios Japan. Strong communication and risk management are essential.

Qualifications

• Bachelor’s degree or higher required.
• Information Technology or technical degree preferred.
• PMP and CSM certs are preferred.

Responsibilities

• Develop and manage project plans, milestones, budgets and resource plans.
• Oversee program execution and planning including prioritization and budgeting.
• Provide input to avoid bottlenecks; identify and mitigate risks.
• Communicate program status and health metrics to stakeholders; coordinate inter-team dependencies.
• Lead status meetings and scrum ceremonies as needed.
• Participate in Environmental, Health & Safety responsibilities.
• Perform other duties as assigned.

Skills

Program management

Cross-functional leadership

Budget planning

Risk management

Stakeholder communication

Education

Bachelor’s degree or higher

Information Technology or technical degree preferred

PMP certification

CSM certification

Job description

JOB SUMMARY:

The Program Manager will be responsible for planning and execution of multiple technology initiatives for UDX Operations and Technology. This role will be a mix of hands‑on program and project management across multiple initiatives. This role will be responsible for providing supervision, cross‑functional leadership and strategic direction on all aspects of the program.

The role will focus on developing and managing program plans defining the implementation of application and infrastructure needs aligned to multiple business groups. This could include Cyber Security Platforms, Creative Media, Studio, Core Operations, Marketing & Sales, Revenue Operations, Merchandising, Food & Beverage, Finance, and Human Resources across UDX. The Program Manager will be responsible for working with teams to ensure alignment on proposed solutions and will serve as the point of contact on programs, initiatives, and established budgets; in addition to creating project plans, resource plans, risk identification, risk mitigation, and timelines. This role also comprises of international project work including, but not limited to, Universal Studios Japan and New Ventures global projects across Digital & OÄ Platforms.

MAJOR RESPONSIBILITIES:

• Develop & manage project plans, high‑level milestones, GANTT charts, resource plans, and supporting budgets.
• Oversee processes, PI Planning, and Program execution including creation and ownership of timelines and budgets. Facilitate changes to plans and the impacts of those changes, including budgets
• Provide input to avoid Program bottlenecks. Escalate impediments and manage risks by providing mitigation recommendations
• Communicate Program Information, status, and key health metrics to stakeholders. Facilitate inter‑team communication and resolution of Program‑level dependencies
• Run status meetings and/or scrum team ceremonies (daily standups, backlog refinement, sprint planning, retrospectives, etc. as needed)
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

• Bachelor’s degree or higher required. Information Technology or technical degree preferred.

EXPERIENCE:

• 5+ years of experience as a Senior Project Manager or Program Manager.
• 2+ years of experience supporting/ managing multiple Project Managers or Scrum Masters simultaneously
• ; or equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• PMP and CSM certs are preferred

ADDITIONAL INFORMATION:

• Proven oral, written, and business presentation skills.
• Demonstrated success at building team relationships and partnerships across organizational lines
• Self‑motivated & accountable, with a high level of commitment to responsibility.
• Excellent interpersonal, verbal and written communication skills; ability to work across multiple groups.
• Schedule flexibility is needed to meet time zone needs.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Universal is an equal opportunity employer. Universal elements and all related indicia 2026 Universal Studios. All rights reserved. EOE

Advertised: Jul 9 2026 Eastern Daylight Time

Applications close:

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