Program Manager, Content

Jobgether; United States; Hybrid; USD 119,000 - 165,000; Full time

Benefits offered by this job

Competitive annual salary range ($119,000 – $165,000)

Comprehensive health coverage

Paid time off

Flexible work arrangements

Professional development opportunities

Job summary

A digital healthcare platform is seeking a Program Manager, Content to oversee the content lifecycle. This role demands strong organizational and project management skills, ensuring compliance and quality. With a focus on optimizing processes, the ideal candidate will have 5–7 years of experience in program management, especially in regulated environments like healthcare. This position offers a competitive salary and flexible remote work arrangements, fostering a collaborative and inclusive workplace.

Qualifications

• 5–7+ years of experience in program management or content operations.
• Experience in healthcare or regulated environments.
• Hands-on experience with content management systems.

Responsibilities

• Oversee the end-to-end content program for a digital healthcare platform.
• Manage content workflows across CMS platforms.
• Collaborate with clinical and product teams to ensure content readiness.

Skills

Program management

Content operations

Project management

Operational efficiency

Collaboration skills

Tools

Paligo

Jira

Job description

Program Manager, Content

United States

In this role, you will oversee the end-to-end content program for a digital healthcare platform, managing content from intake through development, review, approval, deployment, and ongoing maintenance. You will ensure all content meets regulatory, clinical, and operational standards, collaborating closely with Product, Clinical, Compliance, Engineering, and Customer-facing teams. Your work will shape the content lifecycle, bringing structure to ambiguity and implementing scalable processes that support growth while maintaining compliance. This role offers a high level of ownership in a complex, regulated environment, allowing you to influence operational efficiency, product quality, and member experience. You will identify opportunities for continuous improvement, leveraging tools, automation, and data to optimize content operations across multiple teams and workflows.

Accountabilities

• Own the full content lifecycle, ensuring compliance, quality, and scalability
• Manage day-to-day content workflows across CMS platforms and internal systems
• Translate stakeholder requirements into actionable content deliverables
• Support content creation, editing, and refinement aligned with product strategy
• Establish program plans, milestones, dependencies, and risk management for content initiatives
• Design and refine workflows, approval processes, and documentation standards
• Collaborate with clinical, compliance, product, and customer-facing teams to ensure content readiness
• Maintain audit trails and documentation to meet regulatory requirementsIdentify opportunities to improve efficiency through automation, integration, and process optimization

Requirements

• 5–7+ years of experience in program management, content operations, product operations, or related fields
• Experience in healthcare or regulated environments, preferably in digital health or care management
• Knowledge of CMS, Medicaid, and Medicare regulatory requirements
• Hands‑on experience with content management systems (Paligo preferred) and workflow tools like Jira
• Proven ability to manage complex, cross‑functional initiatives with multiple dependencies
• Strong organizational, project management, and operational skills
• Program ownership mindset with autonomous execution capabilities
• Risk‑aware judgment with attention to compliance and clinical standards
• Excellent collaboration and communication skills, capable of influencing diverse stakeholders
• Technical fluency with systems, integrations, and automation tools

Benefits

• Competitive annual salary range ($119,000 – $165,000)
• Comprehensive health, dental, and vision coverage
• Paid time off and flexible work arrangements, including remote work
• Professional development and learning opportunities
• Access to wellness programs and resources supporting personal and professional growth
• Inclusive, collaborative, and diverse work environment
• Potential travel based on project needs

We appreciate your interest and wish you the best!