Program Manager - Community Justice & Operations

Wheeler Clinic; Middletown (CT); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

Life insurance

Education reimbursement

Paid time off

Job summary

Wheeler Clinic in Middletown, CT seeks a Program Manager to plan and direct program operations, supervise staff, and ensure evidence-based community justice services are delivered efficiently and effectively.

You will maintain procedures, manage budgets, train staff, and uphold funder goals while coordinating with teams to meet program objectives; strong leadership and communication are essential for success.

Qualifications

• Bachelor’s degree plus three years of supervisory experience is required.
• Experience working with substance use, mental health and/or intervention programs in a criminal justice setting required.
• Demonstrated ability and/or exceptional performance within a CSSD funded or Wheeler Clinic program may be substituted for experience, with approval.

Responsibilities

• Maintains accountability for the achievement of program goals and staff compliance with organizational and funder goals and deadlines (e.g., certifications, training, standards, Risk Reduction Indicators).
• Determines staffing requirements, hires and trains new staff, and supervises staff according to overall policy.
• Mitigates team conflict and communication problems. Sets and manages expectations.
• Conducts effective performance evaluations, sets goals and objectives, and monitors performance. Helps team execute career development plans.
• Identifies and suggests areas for improvement in internal processes along with possible solutions. Implements change when possible to maximize operating efficiency.
• Develops annual program budget and establishes fiscal priorities.
• Operates as part of a team by providing program coverage for client services outside of normal work schedule, typical job function or primary work site, as needed (e.g., additional evening shifts may be required to ensure operational coverage).
• Demonstrates effective time management as evidenced by timely, thorough follow through on assignments.
• Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.

Skills

Supervisory experience

Team collaboration

Communication skills

Judgment & decision-making

Staff motivation

Education

Bachelor's degree

Job description

Wheeler Clinic in Middletown, CT seeks a Program Manager to plan and direct program operations, supervise staff, and ensure evidence-based community justice services are delivered efficiently and effectively.

You will maintain procedures, manage budgets, train staff, and uphold funder goals while coordinating with teams to meet program objectives; strong leadership and communication are essential for success.