Program Manager - College of Business

Florida International University; Miami (FL); On-site; USD 50,000 - 60,000; Full time

Job summary

Florida International University in Miami is seeking an experienced administrator to oversee the operations and logistics of the College of Business' Specialized Masters programs. You will manage the recruitment, admissions, student and alumni services, and external partnerships to support program success.

You will develop strategy, supervise staff, coordinate communications with advisory boards, and collaborate with FIU Online and the College recruiters on recruitment and marketing efforts

Qualifications

• Bachelor's degree in an appropriate specialization and four (4) years of related experience, or Master's degree in an appropriate specialization and two (2) years related experience.
• Experience working with PeopleSoft, Canvas, Salesforce, Adobe Connect, CRM and/or ImageNow applications preferred.
• Experience in recruitment and/or prospect development.
• Supervisory experience.

Responsibilities

• Oversees the operations and logistics of the College of Business' Specialized Masters programs.
• Manages recruitment, admissions, student and alumni services, and external partnerships.
• Develops program strategy and leads implementation for Specialized Masters programs.
• Coordinates communication with Specialized Masters programs advisory board.
• Develops program information for prospective students across channels during application and admissions.
• Collaborates with leadership to meet admissions goals and engage alumni networks.
• Supervises direct reports and manages program budgets and monthly variance reports.

Skills

Recruitment experience

Supervisory experience

CRM software experience

Education

Bachelor's degree in an appropriate specialization

Master's degree in an appropriate specialization

Tools

PeopleSoft

Canvas

Salesforce

Adobe Connect

ImageNow

Job description

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Job Summary

Oversees the operations and logistics of the College of Business' Specialized Masters programs. Manages the recruitment, admissions, student and alumni services, and external partnerships.

• Participates in the development and leads in the implementation of program strategy for the Specialized Masters programs.
• Oversees the student recruitment and application process that includes reviewing applications to recommend for admission.
• Oversees the delivery of student services, including orientation, speaker visits, graduation, and special events.
• Coordinates communication with Specialized Masters programs advisory board.
• Develops program information to prospective students through various mediums throughout the application and admissions process.
• Collaborates with departmental leadership in identifying and promoting program initiatives and executes strategies to meet admissions goals.
• Works closely with Specialized Masters programs leadership to resolve student conflicts and ensure academic integrity as needed.
• Assists in the engagement of the alumni network and the advisory board.
• Collaborates with FIU Online and the Specialized Masters programs recruiters on recruitment and marketing efforts.
• Supervises, develops and coordinates the activities of direct reports.
• Works closely with the College's Finance and Administration team in the development and management of the program operating budgets. Generates monthly variance reports, and analyzes current and past budgets to develop short and long-term forecast.
• Approves requisitions and receives goods or services against purchase orders. Oversees travel related requests and expenses. Manages and reconciles program expenses.
• Collaborates with the Specialized Masters programs Recruiters and College's Marketing and Communications team in developing digital and print promotional collateral's in alignment with program marketing strategy.
• Interprets University administrative and fiscal policies and procedures. Provides recommendations on procedures for the unit to improve administrative and fiscal operation for the programs and office site.
• Develops domestic and overseas corporate partnerships.
• Serves as the University's credit card user for departmental transactions. Adheres to University's rules and regulations.

Minimum Qualifications

Bachelor's degree in an appropriate specialization and four (4) years of related experience, or Master's degree in an appropriate specialization and two (2) years related experience.

Desired Qualifications

• Experience working with PeopleSoft, Canvas, Salesforce, Adobe Connect, Customer Relationship Management software (CRM) and/or ImageNow applications preferred.
• Experience in recruitment and/or prospect development.
• Supervisory experience.

Job Category

• Administrative

Advertised Salary

• $50,000 - $60,000

Work Schedule

Begin time: 8:30 AM. End time: 5:00 PM.

Pre-Employment Requirements

• Expanded Background Check

Other Information

• Ability to travel locally and nationally.
• Ability to travel internationally.
• Ability to work flexible hours as needed.
• Ability to work occasional evenings, weekends and at locations outside of the University
• Travel to FIU Campus

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/. To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Notice of Non-Discrimination

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affiliation for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, and any other legally protected basis. For inquiries regarding nondiscrimination, contact FIU's Office of Title IX and EEO Compliance (TITLEIX) at 305.348.2785 or email [e-mail].

Reasonable Accommodation Statement

Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact the Office of Universal Access and Digital Compliance at 305-348-1576 or [e-mail]. All requests for ADA accommodation or accessible materials for this event must be submitted to UADC at least seven (7) business days prior to the event or at the earliest possible opportunity.