Program Manager, Card Operations

The Judge Group; Sacramento (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

The Judge Group seeks a Card Ops Program Administrator to support Card Operations leadership in planning, execution, and management of card‑related projects, product enhancements, system improvements, and operational initiatives. This role serves as a key liaison between Card Operations, IT, Project Management, vendors, and business stakeholders to ensure successful implementation of strategic objectives.

Ideal candidates bring strong cross‑functional coordination, project coordination and

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of project management or project support.
• Experience with card processing platforms and credit card systems.
• Strong PM, analytical, process improvement, and stakeholder management skills.
• Ability to collaborate across multiple teams and priorities.

Responsibilities

• Lead and support Card Operations projects from initiation through implementation.
• Partner with IT, PMO, vendors, and business teams on system enhancements and process improvements.
• Conduct research, analysis, and reporting to support card portfolio growth, product initiatives, and promotional campaigns.
• Manage project plans, timelines, testing, validation, issue resolution, and status reporting.
• Perform card systems administration, including user access management, security permissions, audits, and maintenance across various card processing platforms.
• Develop and maintain departmental procedures, communications, FAQs, and operational documentation.
• Support vendor management, service-level monitoring, and RFP responses.
• Ensure adherence to applicable regulatory and compliance requirements.

Skills

Card Operations

Project management

Stakeholder management

Analytical

Process improvement

Education

Bachelor's degree or equivalent

Tools

Card processing platforms

System administration

Job description

The Judge Group seeks a Card Ops Program Administrator to support Card Operations leadership in planning, execution, and management of card‑related projects, product enhancements, system improvements, and operational initiatives. This role serves as a key liaison between Card Operations, IT, Project Management, vendors, and business stakeholders to ensure successful implementation of strategic objectives.

Ideal candidates bring strong cross‑functional coordination, project coordination and